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So you want to be a tour operator?

Business-Tour-Operator tour operator training So you want to be a tour operator? Business Tour Operator

Then this Tour Operator Training course is a must for you!

The Southern Africa Tourism Services Association (SATSA) offers a comprehensive training for tour operators, in response to the demand of the market.  This course is open to anyone and you do not have to be a SATSA member to participate. By  Lin Smith.

Tour Operators Course

The purpose of this highly specialised course is to provide an introduction to the business of Tour Operating and equip the candidate with a skill for self employment and the sustainability thereof; to create and promote entrepreneurship; to ultimately contribute towards job creation and the sustainability of small and medium-sized businesses and to provide information on all the initiatives available to help.  The course covers topics from analysing the tourism product, classifying tourists to company terms and conditions. There are several modules, which are covered over the five full days of study.

Setting up a new business or growing an existing one

Many people were carried away with the hype around the 2010 FIFA Soccer World Cup, going to the great expense of purchasing vehicles and then not knowing where to start. Some even ended up falling prey to repossession!

The SATSA course assists candidates to become aware of their responsibilities, optimising the use of resources available to them and co-ordinating their efforts in order to maximise productivity and job satisfaction.

Courses we have run

The Free State province, Tshwane Tourism and the Northern Cape have enlisted SATSA’s help in training SMME’s, which has been hugely successful.  Mr. Charles Tshabalala from the Free State was very ingenious in booking everyone into a resort owned by the Department, which resulted in 100% attendance throughout each day.

Tourism KwaZulu-Natal

Thomas Mathibela, General Manager of Tourism Development in KwaZulu-Natal (KZN) and Michael Tatalias, CEO of SATSA put their heads together with regard to training of KZN Tour Operators and sixty candidates were trained at three different venues throughout the Province with superb organisation from Ms. Pinky Radebe, Project Manager: Tourism Development KZN.

SATSA has also concluded successful training courses in the Eastern Cape, North West Province, Western Cape and Lejweleputswa, organised by Mr. Thami Skele in Welkom.

Requirements:

The Tour Operator Training course fee includes tea/coffee and a light lunch, but as it is logistically not feasible for SATSA to supply a venue and refreshments away from its head office, this remains the responsibility of the Municipality/Tourism Authority who contracts SATSA’a service. The venue need not be equipped with the latest technology, a simple room with chairs and tables and a flip chart or blackboard will do.

Cost:

The course runs from 09h00 to 16h00 each day for five consecutive days and costs R3,267.00 per person, excluding VAT.

Included in the cost is course facilitation over the five days and a training manual, a CD with templates of contracts, invoices and letters plus extra notes for Provinces when applicable. A Certificate is awarded on successful completion of the course.

Special rates for groups

SATSA offers a special rate to Municipalities, Government Departments and Tourism Departments, which would amount to every 16th person training for free.

Should the Government entity wish, SATSA is more than willing to include their logo on the Certificate, which will be handed out at the end of the course.  In this case, a high-resolution logo needs to be sent to SATSA’s office as well as the name and designation of the person who will be co-signing the certificate with the SATSA CEO for inclusion as the certificates are printed in-house prior to embarking on the course.

Where does one start?

Starting a new business in tourism presents many challenges. It is important to follow basic principles and procedures to maximise ones chance of success, which is what the course offers. The amount of effort that the candidate initially invests will enhance success.

Lin Smith is the course facilitator and has over 24 years of experience in the tourism environment. She not only has the knowledge to get candidates started in the Tour Operating business, but the passion to ensure that they succeed.

For more information, contact Lin Smith at the SATSA National Office on +27(0)11 886 9996 or e-mail: lins@satsa.co.za

 

About SATSA

SATSA is a non-profit member-driven association representing transport providers, tour operators, brokers, accommodation establishments, adventure operators, attractions, conference / events organizers and venues, as well as related marketing organizations and service providers. From small businesses to large corporates, SATSA’s varied members find a home in SATSA.

SATSA strives to set the highest standards in the tourism industry.  Those who belong to SATSA fly a flag that symbolises credibility, stability and integrity. To be accepted as a SATSA member is to know that your tourism business is rated among the best.

For more information visit www.satsa.com

14 comments

  1. Wilma Jungschlager

    Hi there. I’d like to receive more information on the Tour Operators Course offered in Cape Town. I’d like to start a Tour Operating business once I’ve completed this course.
    I look forward to your response.
    Many thanks and warm regards,
    Wilma

  2. Hi, please can you give me the details of the next tour operaters course in KZN?

    Kind regards,
    Linda Cipolla

    • Desmond Langkilde

      Hi Linda. You can email Lin Smith at SATSA (lins@satsa.co.za) who is the Tour Operator training convenor and she will advise you when next a course is being planned for KZN.

  3. When is your next course in Joburg?

    Hazel

    • Desmond Langkilde

      Hi Hazel. You can email Lin Smith at SATSA (lins@satsa.co.za) who is the Tour Operator training convenor and she will advise you when next a course is being planned for Joburg / Gauteng.

  4. Desmond Langkilde

    Hi Hazel. You can email Lin Smith at SATSA (lins@satsa.co.za) who is the Tour Operator training convenor and she will advise you when next a course is being planned for Joburg / Gauteng.

  5. Good Day,

    Is this course accepted by our National Parks like KNP, for tour operators ?

  6. Please send info and course dates KZN

  7. Desmond Langkilde

    Hi Daniel. SATSA’s Tour Operator course dates are only announced once sufficient numbers to justify convening a venue have been received. I suggest that you email the course convener Lin Smith at lins@satsa.co.za to lodge your interest. Regards, Des

  8. 1. What is the course outline?
    2. When is the next course in Cape Town?
    3. Can the course be done online?
    Regards
    Natale

  9. Hi Natalie. In answer to your questions: 1. The course outline can be viewed at http://www.satsa.com/satsa-training/. 2. Email an enquiry to lins@satsa.co.za for course venues and dates. 3. The course is currently conducted on personal class room attendance, although an online course is being developed.

  10. Good day when is your next course in CapeTown