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Air Seychelles raises the bar for inflight service

Getting there is a big part of any traveller’s holiday experience and Air Seychelles is determined that passengers arrive and leave with fond memories, writes Des Langkilde.

Flying onboard the new Air Seychelles A330-200 is an absolute pleasure, made more so by the friendly and attentive air hostesses and stewards. With ample leg room in economy class seats and Pearl (business class) seats that recline to a fully flat bed, passengers are assured of a restful journey.

And if you’re one of those people who just can’t sleep on flights, there’s the 20-inch TV screen with a wide selection of movies to while away the time.

Air Seychelles was established in 1978, following the merger of Air Mahé and Inter-Island Airways. After running at a loss for three years in a row, Air Seychelles announced a two year business plan in March 2012. The highlights of 2012 have been:

  • Benefited from synergies and cost savings flowing from its equity partnership with Etihad Airways;
  • Carried 247,750 passengers on its domestic and international network;
  • Operated 180 domestic flights a week;
  • Expanded its international network launching flights to Abu Dhabi and, from March 24, Hong Kong with through connections to Johannesburg;
  • Increased frequencies to key destinations;
  • Operating daytime flights on Johannesburg route;
  • Introduced 19 new codeshare destinations with Etihad Airways;
  • Took delivery of one A330-200 aircraft, with a second due March  2013;
  • Received a surge in positive guest feedback from new and returning customers.

In keeping with its business plan, Air Seychelles has increased its Johannesburg services with an additional weekly flight from March 24, bringing return services between the Seychelles and Johannesburg to a total of three per week. The new daytime departures and arrivals will enable more convenient connections to Cape Town, Durban, the rest of South Africa and into Africa.

“Johannesburg has performed strongly during a turn-around year for Air Seychelles. We are confident that the additional service, convenient day flight times and increased connectivity across South Africa will see even higher load factors on the route in 2013,” said Air Seychelles CEO, Cramer Ball.

For more information contact +2711 326 4440 or e-mail Cathleen@airseychelles.co.za or visit: www.airseychelles.com.