Home / Author Archives: Bo Langkilde

Author Archives: Bo Langkilde

7 Insurance Policies for Tour Operators

Tour operator vehicle with tourists

All tour operators require insurance protection, but there are some types of cover that you may not have considered. These could be essential to mitigating the risks associated with your tour company. Here are the top seven types of insurance ...

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Hospitality & Destination Reviews – Apply Now

If you are interested in having your Safari Lodge, Hotel, Guesthouse, Destination, Tourism Activity / Attraction, or Tourism Transport product being featured in the Tourism Tattler, please email an expression of interest to editor@tourismtattler.com Reviews are conducted by our journalists, ...

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Free entry at Cape Point during SANParks Week

South Africans have free access to Cape Point Nature Reserve during SANParks (South African National Parks) Week from 18 to 22 September. Cape Point is also offering a two-for-the-price-of-one-adult ticket to ride on the funicular, which means that a trip to the reserve ...

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How to Become a Tourist Guide

Tourist guides in South Africa are some of the most important people in the travel trade. They interact on a personal level daily with tourists, and a good tourist guide can make a holiday visit really memorable.  In this article, ...

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Recording Wildlife Spotting Online

WildSpots.org wildlife spotters

  WildSpots.org is a free iOS and Android mobile application and website for recording the migration and distribution of individual animal, bird and insect species across southern Africa. Game reserves, wildlife conservancies, NGOs and tourists alike are invited to share ...

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Accessible Tourism Etiquette

How does one communicate with people with disabilities? What language should one use to write or talk about people with disabilities? What is the etiquette when meeting a blind person or a wheelchair user? How much can one expect of ...

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Understanding Environmental Tourism – Part 3

Part 1 in this series covered environmental impacts, while Part 2 dealt with the environmental impacts of tourism from a global perspective. Part 3, deals with the environmental conservation aspect of tourism. Tourism and Environmental Conservation The tourism industry can contribute to ...

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Understanding Environmental Tourism – Part 2

Part 1 in this series covers environmental impacts. Part 2 deals with the environmental impacts of tourism from a global perspective. Environmental Impacts of Tourism – Global Level Loss of Biological Diversity Biological diversity is the term given to the variety of life ...

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Understanding Environmental Tourism – Part 1

This series on Environmental Tourism is published in three parts. Part 1 deals with the main impact areas of Environmental Tourism. Environmental Tourism, – also referred to as Ecotourism, Sustainable Tourism and Responsible Tourism – are terms rooted in the ...

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Tourism Insurance Part 4

Bandaged couple on a bench

Summary: Part 1 in this series covered an introduction to insurance, an outline on the EC Directive, the basics of risk management, and financial guarantees. Parts 2 and 3 looked at liability insurance.Part 4 continues the subject of liability with ...

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One&Only Cape Town Spa Is Still N°1!

South Africa, Cape Town, 22 October 2013; ONE&ONLY CAPE TOWN’S award-winning Spa has held onto its crown as the most loved Spa in South Africa for the fourth consecutive year. Loved by locals and hotel guests alike, the state-of-the-art Spa ...

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Destination Marketing: The Quest for Funds

Tourism marketing, be it in support of destinations, attractions, airlines, airports, hotels, resorts or events, has become a very expensive game. The ability to reach audiences, attract awareness, excite interest, and ultimately to convert into action – arrivals, bookings, bed-nights, ...

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Adventure Tourism: SCUBA Diving

Adventure tourism, and SCUBA diving in particular, has become an immensely popular leisure tourism activity, specifically over the past 10 years. SCUBA diving offers a great opportunity for tourists to participate in an outdoor activity with family or a partner, ...

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Article Comments from September

Congratulations to Pete Allsop of Ilha Blue Island Safaris in Mozambique, whose comment has been chosen as the prize winner for September. Pete’s prize of two Isobecher Stainless Steel Mugs has been delivered to him with the compliments of Livingstones ...

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End of the Road for Rhino Knights

After traversing 9,259km on foot and bicycle around Southern Africa for rhino, Isabel Wolf-Gillespie finally completed the marathon journey after four months and eighteen days on the road, and arrived back in Durban on Wednesday 18th September at 17:30pm. Here’s ...

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Virunga Under Oil Threat – DR Congo

Ever heard of Virunga? It’s Africa’s oldest national park, and a treasured World Heritage Site, located in the Democratic Republic of Congo, and it could be threatened by oil exploration, writes Des Langkilde. Rainforests, volcanoes, rare and beautiful wildlife – ...

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The New ‘POPI’ Act – Part 6

‘POPI’ is an acronym for the PROTECTION OF PERSONAL INFORMATION ACT. PRINCIPLE #4 – FURTHER PROCESSING LIMITATION By Adv. Loui Nel. This section is an extension of the process limitation provisions contained in principle two (see page 26 of the ...

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SATSA Market Intelligence Report

This month’s Market Intelligence Report from SATSA has been extracted from data available as at 27 September 2013, by Martin Jansen van Vuuren of Grant Thornton. To view the data, see page 21 of the Digital Magazine or Download a PDF ...

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Social Media Marketing – Part 3

In part three of this series Pieter Philipse looks at some useful social media monitoring and analysis tools. Last month we started off by researching our present position in Social Media Marketing and I hope this gave you some clear ...

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Serengeti Highway Update

Tanzanian contracts awarded to tarmac roads West of the Serengeti Serengeti Watch, a non-profit organisation founded to oppose the Tanzania Governments intention to build a commercial highway across the Serengeti National Park, has discovered via a report published in the ...

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Fair Trade Tourism Appointments

Tourism Month saw a number of strategic changes implemented within Fair Trade Tourism (FTT). In keeping with global best practice, the organisation has now contracted FLO-Cert as their outsourced certification body. Going forward, FLO-Cert will conduct audits against the Fair Trade ...

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Walk the Talk for Wildlife In War Zones

Get those walking shoes out on Sunday 29th September and help to protect wildlife in war zones by walking for animals from Durban’s Ushaka Marine World to SunCoast. Everyone will gather outside Moyo Restaurant on the Ushaka Marine Parade at 8am to ...

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New SAACI Board Elected

The new 2013 – 2014 national directors and ExCo members of the Southern African Association for the Conference Industry (SAACI) have been elected. The SAACI National Chairperson is Zelda Coetzee of Imfunzelelo Conference and Event Management, the national Vice Chairperson is ...

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E-Tourism Africa Summit – Cape Town

THE SIXTH ANNUAL E-Tourism Africa Summit comes to Cape Town from the 9th to the 10th of September 2013, to work with, and show, the tourism industry how best to take full advantage of the fast-growing digital and social media ecosystem. The ...

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Magic Circus coming to Seychelles

The Seychelles Tourism Board (STB) and the Ministry of Tourism and Culture together with the support of dedicated partners have confirmed that they will be hosting the Magic Circus of Samoa, on 20 September 2013. The people of Seychelles will ...

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Durban is SA’s new friendly city

The debate about whether Cape Town or Joburg is the friendliest city has been settled. It’s neither. It’s Durban. This is one of the findings in this year’s Anholt-GfK Roper City Brand Index, which assesses the images of 50 cities ...

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KwaZulu-Natal Tourism Master Plan Launched

Michael Mabuyakhulu, the MEC for Economic Development & Tourism launched the KwaZulu-Natal Tourism Master Plan today. By Des Langkilde. At a travel trade stakeholder breakfast briefing held at the Faimont Zimbali Hotel in Ballito this morning, Minister Mabuyakhulu outlined the strategic framework ...

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Directory Listings increase SEO

One of the main benefits of listing in a trade directory  is highly quality back links. All search engines consider the number of back links you have and a listing will give your website the required back links. You cannot find an ...

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Mobile Marketing Explosion

Mobile marketing is exploding as consumers increasingly use their smart phones and mobile devices to travel, shop and spend. Current trends in mobile usage provide compelling reasons for the travel trade to create their own easy-to-use and interactive mobile website ...

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Article Comments from August

Congratulations to Onne Vegter of Wild Wings Safaris in South Africa, whose comment has been chosen as the prize winner for August. Onne’s  prize of Two Stainless Steel Wine Goblets has been delivered to him with the compliments of Livingstones Supply Co – suppliers of the finest ...

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South Africa – The gains made in 20 years

Remarkable strides have been made since South Africa embraced democracy. By John Young. When Nelson Mandela took the oath of office as the first president of democratic South Africa on 10 May 1994, anything seemed possible. Moments of glory came ...

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Rhino Knights Update

After traversing South Africa, Namibia and Botswana Isabel Wolf-Gillespie reports on her progress from Zimbabwe, since departing on her 10,000km journey in May to raise awareness of the plight of Africa’s dwindling rhino population. We got to Victoria Falls on ...

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Ecotourism & Sustainable Tourism Conference

The Ecotourism and Sustainable Tourism Conference (ESTC), taking place in Nairobi, Kenya from 24 to 27 September, aims to explore how tourism can help to alleviate poverty and achieve sustainable development. The seventh annual ESTC, organised by The International Ecotourism ...

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Registration opens for The SUMMIT

Gauteng Tourism and the Tourism Business Council of South Africa (TBCSA) have officially announced the hosting of the inaugural South African Travel & Tourism Summit now known as “The SUMMIT” to be held on the 14th and 15th October 2013 ...

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World Tourism Day – 27 September

In support of United Nations International Year of Water Cooperation, World Tourism Day (WTD) on 27 September 2013 is being held under the theme Tourism and Water: Protecting our Common Future. This year’s theme highlights tourism’s role in water access ...

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The New ‘POPI’ Act – Part 5

‘POPI’ is an acronym for the PROTECTION OF PERSONAL INFORMATION ACT. PRINCIPLE #3 – PURPOSE SPECIFICATION: PART 1 By Adv. Loui Nel The purpose for which Personal Information (‘PI’) is collected must be: Lawful; Specific (i.e. not excessive as far ...

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Social Media Marketing Part 2

Where to start? In part two of this series, Pieter Philipse asks some pertinent questions that should be answered before embarking on a social media journey. Introduction Before we set of on our journey from a business point of view we ...

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Using Film Festivals as a Tourism Marketing Tool

Considering the limited marketing budgets that most tourism organisations face, film festivals and film productions can be leveraged as an alternative marketing medium, as they do their own promotional campaigns, thereby reaching a wider audience through indirect publicity. By Leonie ...

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Tsogo Sun joins 49M

In keeping with its commitment to support the responsible use of energy Tsogo Sun today (21 August 2013) became the latest company in the hospitality industry to pledge its support for the 49M energy efficiency campaign. As a leader in ...

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Avis Wins Business Traveller Africa Award

Avis has added another prestigious award to its ever-growing collection, winning the best car rental category at the Business Traveller Africa Awards, held at the   Maslow Hotel in Sandton, Johannesburg on the 20th of August 2013. For a consecutive year in ...

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60 Seconds with WTM’s Simon Press

Tourism Tattler interviews Simon Press, Director at Reed Travel Exhibitions, about World Travel Market’s vital role in facilitating travel industry business and new initiatives at this year’s WTM-London event.   TT: What will WTM 2013 look like? SP: WTM 2013 will ...

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Article Comments from July

Congratulations to Jill Masterton, whose comment has been chosen as the prize winner for July. Jill’s prize, a  ‘Relentless Enemies’ DVD will be delivered with the compliments of Livingstones Supply Co – suppliers of the finest products to the hospitality Industry. Jill’s winning comment was: ...

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Is Flying Safer Now?

According to the Aviation Safety Network, 2012 was the safest year in terms of aviation accidents across the world since 1945. Of the 23 fatal airlines accidents, 511 people died. This is well below the annual average of 34 commercial ...

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South Africa’s Traffic Officers Damaging Tourism

Irregular, inconsistent and often blatently corrupt policing by South Africa’s traffic officials is damaging the country’s tourism industry and adversely affecting tour and transport operator businesses, writes Des Langkilde. Tour operators, tourist coaches and self-drive international tourists alike are being ...

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Rhino Knights Update 3

After traversing South Africa and Namibia Isabel Wolf-Gillespie reports on her progress from Botswana, since departing on her arduous 10,000km journey in May to raise awareness of the plight of Africa’s dwindling rhino population. Namibia has taken a very special ...

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Can we afford to experiment with rhinos?

The recent announcement by the South African Minster of Environment, expressing the South African Government’s endorsement of a proposal to sell rhino horn, is disconcerting, albeit not surprising. By Jason Bell. The government’s international lobby started at the 16th meeting ...

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Scotland and Turkey

Tattler editor Marjorie Dean is just back from a holiday in Europe. On trend, she decided to mark a special occasion by taking her whole immediate family of children and grandchildren on a holiday together. Then she and her husband ...

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RETOSA Events Calendar – August

RETOSA’s annual events calendar is aimed at keeping the travel trade informed on forthcoming events in each of the 14 RETOSA member countries, namely: Angola, Botswana, DR Congo, Lesotho, Malawi, Mauritius, Mozambique, Namibia, Seychelles, South Africa, Swaziland, Tanzania, Zambia and ...

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Conventions — Par Excellence

The South African National Convention Bureau (SANCB) invited Tourism Tattler, as the official trade journal to SATSA, to participate in a two-day trip to showcase Nelson Mandela Bay’s business events capabilities and facilities and to attend the annual South African ...

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Ndumu River Lodge

Ideally positioned along KwaZulu-Natal’s Route 22, between the village of Jozini and the Mozambique border, Ndumu River Lodge provides an ideal wilderness retreat for business travellers, incentive groups, wedding functions or just a long-weekend away. By Des Langkilde Researching the ...

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The New POPI Act – PART 4

The New Protection Of Personal Information Act (POPI) – PART 4 –  Principle #2 – Processing Limitation: Part 2 Personal Information (‘PI’) must at all times be collected directly from the Data Subject (‘DS’) except in following cases: If it ...

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Q2 Tourism Business Index

According to results of the TBCSA FNB Tourism Business Index (TBI) for the second quarter of 2013, it’s business as usual for the travel and tourism sector with comfortable trading overall. By Kagiso Mosue. At the moment the sector is ...

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Social Media Marketing

In this new E-Marketing series, Tourism Tattler will help you to become a Social Business. We will show you what influences people’s social behaviour (how to go viral) how to automate online communications, how to position your brand, and how ...

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Wildlife Mortality Insurance

Possibly the highest risk in terms of animal well-being, can be apportioned to animals that are captured and held in bomas awaiting sale at an auction, writes Julian Freimond. Stress and injury followed by exposure resulting in mortality in the ...

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Ecotourism

For tourism organisations wanting want to tap into the growing ecotourism niche, the International Ecotourism Society provides the answers. By Des Langkilde. The International Ecotourism Society (TIES) is a 501(c)(3) nonprofit organization dedicated to promoting ecotourism. Founded in 1990, TIES ...

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Luxury Ground Transport gets a raw deal

The luxury ground transport sector in South Africa is battling to survive in the current economic climate and if tour buyers continue to squeeze coach hire prices, many operators will fall by the wayside. By Fanie van Zyl. The luxury ...

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SATSA Appoints New CEO

The Southern Africa Tourism Services Association (SATSA) is pleased to announce the appointment of David Frost as its new Chief Executive Officer. He will take up his position on September 16. Francois Neethling, President of SATSA, commented that, “We are ...

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Surprises await at Tourism 2020 Dialogue

Recognising the importance of the tourism sector and the role of SMME’s. The Second Annual Tourism 2020 Dialogue promises a few surprises from international and local organisations for small businesses in South Africa. The content of these are highly confidential at ...

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Big Bee Festival (Swellendam)

The Big Bee brings you a chain of wild and brilliant surprises from 9 to 11 August 2013 where three days of action, lifestyle, nature and entertainment will become the busiest and most enjoyed weekend you’ve had yet. In celebration of the ...

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