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Business & Finance

News, views, and reviews relating to business and financial issues with particular relevance to the global travel trade.

Tourism Performance Steady in Q1 2015

Amid calls for calm in various parts of the country, which have seen an upsurge of violence against foreign nationals, first quarter results of the TBCSA Tourism Business Index (“TBI”) show that business performance in the travel and tourism industry ...

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SA Tourism Stats – April

Statistics South Africa have finally released tourism arrivals stats for 2014, which clearly show the impact of Ebola and the Visa Regulations on the emerging markets. Note that Statistics South Africa has stopped counting people transiting through South Africa as ...

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How to Keep Tour Itineraries Current

booking operator with screens in air

For most tour operators and travel agents, checking inventory rates and booking availability for their clients’ itineraries is a time consuming and frustrating task. But it doesn’t need to be – there are online solutions to integrate the process. By ...

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SA Tourism Stats – March

The latest South African Hotel Stats for the full 2014 year, shows that hotel occupancies stabilised and room rates continued to improve, resulting in Average Room Occupancy (ARO) of 62.5%, with an Average Room Rate (ARR) of R1,019 and Revenue ...

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SA’s clean audit not good enough

The financial management of South Africa’s government departments and local municipal departments, while showing slight improvement, is still simply not good enough. By Tourism Tattler contributor Trevor Neethling. December 2014’s release of the Auditor General’s PFMA report for the 2013 ...

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Cover Story – November 2014

This edition of Tourism Tattler is dedicated to the Tourism Grading Council of South Africa (TGCSA). The TGCSA was established in the year 2000, and operates as a business unit of South African Tourism. Over the past 14 years, the ...

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TGCSA Launches Basket of Benefits

Having your hospitality establishment graded now means more than a few stars – it also provides access to a range of meaningful benefits. Tourism Tattler (TT) spoke to Thembi Kunene, Chief Quality Assurance Officer at the Tourism Grading Council of ...

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Planning your year-end function

As the end of the year is around the corner and planning a year-end function forms part of wrapping up another year, Quintin Wiehahn Managing Director of The Menlyn Boutique Hotel shares some tips on planning the perfect year-end function. ...

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Tourism Growth Key for SA and Car Rentals

South African tourism, exceeding over 10 million arrivals last year and its growing GDP contribution which now exceeds 9%, has demonstrated sustained growth well above the global industry norm. Reflecting further on the extent of this performance, one is reminded ...

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Business Insurance for SMME’s

Entrepreneurs need insurance cover at affordable premiums, but they also need access to other factors that contribute to business success, such as access to finance, training, mentorship and market access. By Paula Bester. The Tourism Enterprise Partnership (TEP) and Sky ...

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Tourism Business Performance Down

South Africa’s tourism business performance dipped in the second quarter of this year, according to the latest TBCSA FNB Tourism Business Index (TBI). By Kagiso Mosue. The report shows a score of 94.7 across April, May and June, indicating performance ...

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Access to Finance

A critical factor in SMME development Entrepreneurs need access to finance, but they also need access to other factors that contribute to business success, such as training, mentorship and market access. By Paula Bester. When an entrepreneur speaks of the ...

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What is Tax Season?

One often hears the term ‘tax season’ bandied about, which sends shivers down the spines of many. But are there circumstances in which a sole proprietor does not have to submit a tax return at all? By Kevin Watson. Typically ...

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SA Tourism Numbers Reach Record High

South Africa welcomed a total of 9,616,964 tourists in 2013, up from the 9,188,368 tourists that visited South Africa in 2012. Tourist arrivals to South Africa in 2013 showed positive growth from all regions. The latest release from Statistics South ...

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Interest in SA shoots up by 250%

South African destinations are attracting more interest, according to a recent TripAdvisor traffic study, which found views of South African destinations listed on the site grew over 250% from 2012 to 2013. The results confirm the recent findings of TripAdvisor’s ...

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9 Essential Skills for Entrepreneurs

Operating a successful tourism business requires certain skills. Test your own proficiency against these nine skill sets. By Thys Buitendag CA (SA). Being an entrepreneur is a demanding but mostly rewarding job. In a large corporate environment there are probably ...

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Inbound Demand Lifts SA Tourism

Strong Overseas Leisure Demand Lifts SA’s Tourism Performance The first quarter results of the TBCSA FNB Tourism Business Index (TBI) point to the weak exchange rate and strong overseas leisure demand playing a significantly positive role in lifting business performance. ...

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Arrivals & Hotel STR Statistics

The current SATSA Market Intelligence Report can be viewed in the MAY 2014 magazine edition (Click on the cover image at right of the Tattler Home page – see page 10. Or download the PDF  HERE). Below are the statistics ...

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Statutory Business Requirements

Statutory Registrations are a very important part of running a business legally in South Africa and must be adhered to. By Thys Buitendag CA (SA). Below is a list of registrations that need to be completed at each stage of ...

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Financial Reporting Requirements

For businesses in South Africa. In South Africa, business entities can operate in various forms; the first form is what is referred to as incorporated – for example a Company or a Close Corporation. Other businesses can trade as a ...

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Tourism Support Center Launched

The business of tourism has become a fiercely competitive global cyber-market. To many, this cyber-market is as confusing to the layman as the terminology or ‘Geek-Speak’. But never fear, for Tourism Tattler have launched Tourism Support Services just for you. ...

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BRICS Tourism Analysis

South Africa’s tourist arrivals from BRIC countries grew by 20.8 percent since 2010. From Jan 2010 to Nov 2012, 748 740 people visited South Africa from Brazil, Russia, India and China, representing a growth of 39.2 %. But is BRICS* ...

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Gambling revenues perform well in Africa

According to the latest PwC report, gambling held up very well in the last year despite a stagnated economy. Gross gambling revenues posted their largest annual increase over the past five years, with bingo gross gambling revenues rising by 86%, sports ...

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South Africa – The gains made in 20 years

Remarkable strides have been made since South Africa embraced democracy. By John Young. When Nelson Mandela took the oath of office as the first president of democratic South Africa on 10 May 1994, anything seemed possible. Moments of glory came ...

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South Africa’s Traffic Officers Damaging Tourism

Irregular, inconsistent and often blatently corrupt policing by South Africa’s traffic officials is damaging the country’s tourism industry and adversely affecting tour and transport operator businesses, writes Des Langkilde. Tour operators, tourist coaches and self-drive international tourists alike are being ...

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Germany leads European travel

Research reveals that in Germany, travel agents have a major influence on travel decisions and bookings and that German travellers plan and book their major holidays early. Travel trade promotions have a significant higher importance in Germany than in the ...

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The two faces of SA’s economy

The Global Competitiveness Report 2012/2013 tells the story. In the public sector our competitiveness has declined significantly.  Individuals and institutions are infected by a general malaise of corruption, incompetence and ideological bankruptcy, writes Loane Sharp. The private sector, by contrast, ...

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The Big Business Bribery Bill

For the first time since the end of Apartheid, businesses will have to ask the government’s permission to operate. The wealthy elite can thank Minister of Trade and Industry Rob Davies for a new age of protectionism. The poor can ...

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FILTHY RICH and loving it

New research into South Africa’s super-rich reveals they aren’t just wealthy, they are far wealthier than previously assumed. According to the TopEnd 2013 Survey into the country’s most affluent individuals, almost 10% of these ‘economic astronauts’ have a household income ...

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So you want to be a tour operator?

tourists and transport operators at an attraction in South Africa

Then this Tour Operator Training course is a must for you! The Southern Africa Tourism Services Association (SATSA) offers comprehensive training for tour operators. This course is open to anyone and you do not have to be a SATSA member to ...

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SATSA secures Mobi Sites for members

As from this month, ALL SATSA members have access to a FREE mobile website (Mobi Site) solution, for both smartphone and tablet, to assist in marketing their businesses to both travel trade buyers and consumers via the SATSA website. By ...

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Financial Wellness in the Workplace

Economic times are tough for both Employers and Employees alike. 2012 was a year where we witnessed increased and more widespread violent strike action. From mining to transport, to textiles and to farming, many industries have been hit by strike ...

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Driving trust in employees

Want to trust your employees to do the job right? Train them like you would teach them to drive, writes Vanessa Merit Nornberg. Building trust in an employee is very much like teaching someone to drive. You don’t just hand ...

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How to pull out of a slump

I hope nobody told you the travel business was easy. I attended a Cruise World forum in Seattle, USA where the travel professionals in attendance seemed upbeat about business prospects, affirming the general sentiment that pent-up demand for travel is ...

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Recruiting a Financial Planner

In the complex world of financial planning we all need a little honest guidance. Many of us have either heard of or experienced, first hand, poor financial planning advice, writes Nigel Willmott, CFP® professional. Many financial advisers are only focused ...

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Beyond the Limits of Cash or Credit

Recently, I had the opportunity of communicating with Bob Meyer, founder, publisher and editor of BarterNews. Meyer is America’s expert on bartering. The recipient of many awards within the bartering industry, Meyer publishes The Competitive Edge (a subscription newsletter), Think ...

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