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Bus Rapid Transit in South Africa

October was transport month and the debate over public passenger transport in South Africa has been long and hard, and is still continuing. Most people agree that the country needs vastly improved services, and that the present situation is far ...

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Gambling revenues perform well in Africa

According to the latest PwC report, gambling held up very well in the last year despite a stagnated economy. Gross gambling revenues posted their largest annual increase over the past five years, with bingo gross gambling revenues rising by 86%, sports ...

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Travel Agent Fraud Alert

Tourism Tattler came across the following scam perpetrated against a travel agent and thought it worthy of bringing to our readers’ attention.  Imagine being conned by a smooth-talking, well-dressed client who buys more than 67 air tickets worth R445 000 in ...

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Liability Risks in Tourism

In the digital information age people and businesses are driven more by technology and mobility than ever before, which can and does lead to errors and omissions. Paul Halley, Managing Director of Ascent Underwriters provides advice on how to transfer ...

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Africa’s Tourism Arrivals

International tourism arrival figures are a hotly debated issue but Tourism Tattler thought it would be interesting to take a look at arrival figures for the continent of Africa and rank them. Movement indicates the comparison between 2011 to 2010 – ...

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Hotel Scam Alert

Tourism Tattler received the following scam alert from a concerned reader: You arrive at your hotel and check in at the front desk. Typically when checking in, you give the front desk your credit card (for any charges to your ...

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Destination Marketing: The Quest for Funds

Tourism marketing, be it in support of destinations, attractions, airlines, airports, hotels, resorts or events, has become a very expensive game. The ability to reach audiences, attract awareness, excite interest, and ultimately to convert into action – arrivals, bookings, bed-nights, ...

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Adventure Tourism: SCUBA Diving

Adventure tourism, and SCUBA diving in particular, has become an immensely popular leisure tourism activity, specifically over the past 10 years. SCUBA diving offers a great opportunity for tourists to participate in an outdoor activity with family or a partner, ...

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Article Comments from September

Congratulations to Pete Allsop of Ilha Blue Island Safaris in Mozambique, whose comment has been chosen as the prize winner for September. Pete’s prize of two Isobecher Stainless Steel Mugs has been delivered to him with the compliments of Livingstones ...

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End of the Road for Rhino Knights

After traversing 9,259km on foot and bicycle around Southern Africa for rhino, Isabel Wolf-Gillespie finally completed the marathon journey after four months and eighteen days on the road, and arrived back in Durban on Wednesday 18th September at 17:30pm. Here’s ...

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Virunga Under Oil Threat – DR Congo

Ever heard of Virunga? It’s Africa’s oldest national park, and a treasured World Heritage Site, located in the Democratic Republic of Congo, and it could be threatened by oil exploration, writes Des Langkilde. Rainforests, volcanoes, rare and beautiful wildlife – ...

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The New ‘POPI’ Act – Part 6

‘POPI’ is an acronym for the PROTECTION OF PERSONAL INFORMATION ACT. PRINCIPLE #4 – FURTHER PROCESSING LIMITATION By Adv. Loui Nel. This section is an extension of the process limitation provisions contained in principle two (see page 26 of the ...

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SATSA Market Intelligence Report

This month’s Market Intelligence Report from SATSA has been extracted from data available as at 27 September 2013, by Martin Jansen van Vuuren of Grant Thornton. To view the data, see page 21 of the Digital Magazine or Download a PDF ...

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Social Media Marketing – Part 3

In part three of this series Pieter Philipse looks at some useful social media monitoring and analysis tools. Last month we started off by researching our present position in Social Media Marketing and I hope this gave you some clear ...

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Serengeti Highway Update

Tanzanian contracts awarded to tarmac roads West of the Serengeti Serengeti Watch, a non-profit organisation founded to oppose the Tanzania Governments intention to build a commercial highway across the Serengeti National Park, has discovered via a report published in the ...

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Walk the Talk for Wildlife In War Zones

Get those walking shoes out on Sunday 29th September and help to protect wildlife in war zones by walking for animals from Durban’s Ushaka Marine World to SunCoast. Everyone will gather outside Moyo Restaurant on the Ushaka Marine Parade at 8am to ...

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Directory Listings increase SEO

One of the main benefits of listing in a trade directory  is highly quality back links. All search engines consider the number of back links you have and a listing will give your website the required back links. You cannot find an ...

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Mobile Marketing Explosion

Mobile marketing is exploding as consumers increasingly use their smart phones and mobile devices to travel, shop and spend. Current trends in mobile usage provide compelling reasons for the travel trade to create their own easy-to-use and interactive mobile website ...

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Article Comments from August

Congratulations to Onne Vegter of Wild Wings Safaris in South Africa, whose comment has been chosen as the prize winner for August. Onne’s  prize of Two Stainless Steel Wine Goblets has been delivered to him with the compliments of Livingstones Supply Co – suppliers of the finest ...

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South Africa – The gains made in 20 years

Remarkable strides have been made since South Africa embraced democracy. By John Young. When Nelson Mandela took the oath of office as the first president of democratic South Africa on 10 May 1994, anything seemed possible. Moments of glory came ...

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Rhino Knights Update

After traversing South Africa, Namibia and Botswana Isabel Wolf-Gillespie reports on her progress from Zimbabwe, since departing on her 10,000km journey in May to raise awareness of the plight of Africa’s dwindling rhino population. We got to Victoria Falls on ...

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Ecotourism & Sustainable Tourism Conference

The Ecotourism and Sustainable Tourism Conference (ESTC), taking place in Nairobi, Kenya from 24 to 27 September, aims to explore how tourism can help to alleviate poverty and achieve sustainable development. The seventh annual ESTC, organised by The International Ecotourism ...

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Registration opens for The SUMMIT

Gauteng Tourism and the Tourism Business Council of South Africa (TBCSA) have officially announced the hosting of the inaugural South African Travel & Tourism Summit now known as “The SUMMIT” to be held on the 14th and 15th October 2013 ...

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World Tourism Day – 27 September

In support of United Nations International Year of Water Cooperation, World Tourism Day (WTD) on 27 September 2013 is being held under the theme Tourism and Water: Protecting our Common Future. This year’s theme highlights tourism’s role in water access ...

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The New ‘POPI’ Act – Part 5

‘POPI’ is an acronym for the PROTECTION OF PERSONAL INFORMATION ACT. PRINCIPLE #3 – PURPOSE SPECIFICATION: PART 1 By Adv. Loui Nel The purpose for which Personal Information (‘PI’) is collected must be: Lawful; Specific (i.e. not excessive as far ...

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Social Media Marketing Part 2

Where to start? In part two of this series, Pieter Philipse asks some pertinent questions that should be answered before embarking on a social media journey. Introduction Before we set of on our journey from a business point of view we ...

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Using Film Festivals as a Tourism Marketing Tool

Considering the limited marketing budgets that most tourism organisations face, film festivals and film productions can be leveraged as an alternative marketing medium, as they do their own promotional campaigns, thereby reaching a wider audience through indirect publicity. By Leonie ...

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60 Seconds with WTM’s Simon Press

Tourism Tattler interviews Simon Press, Director at Reed Travel Exhibitions, about World Travel Market’s vital role in facilitating travel industry business and new initiatives at this year’s WTM-London event.   TT: What will WTM 2013 look like? SP: WTM 2013 will ...

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Article Comments from July

Congratulations to Jill Masterton, whose comment has been chosen as the prize winner for July. Jill’s prize, a  ‘Relentless Enemies’ DVD will be delivered with the compliments of Livingstones Supply Co – suppliers of the finest products to the hospitality Industry. Jill’s winning comment was: ...

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Is Flying Safer Now?

According to the Aviation Safety Network, 2012 was the safest year in terms of aviation accidents across the world since 1945. Of the 23 fatal airlines accidents, 511 people died. This is well below the annual average of 34 commercial ...

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South Africa’s Traffic Officers Damaging Tourism

Irregular, inconsistent and often blatently corrupt policing by South Africa’s traffic officials is damaging the country’s tourism industry and adversely affecting tour and transport operator businesses, writes Des Langkilde. Tour operators, tourist coaches and self-drive international tourists alike are being ...

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Rhino Knights Update 3

After traversing South Africa and Namibia Isabel Wolf-Gillespie reports on her progress from Botswana, since departing on her arduous 10,000km journey in May to raise awareness of the plight of Africa’s dwindling rhino population. Namibia has taken a very special ...

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Can we afford to experiment with rhinos?

The recent announcement by the South African Minster of Environment, expressing the South African Government’s endorsement of a proposal to sell rhino horn, is disconcerting, albeit not surprising. By Jason Bell. The government’s international lobby started at the 16th meeting ...

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Scotland and Turkey

Tattler editor Marjorie Dean is just back from a holiday in Europe. On trend, she decided to mark a special occasion by taking her whole immediate family of children and grandchildren on a holiday together. Then she and her husband ...

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RETOSA Events Calendar – August

RETOSA’s annual events calendar is aimed at keeping the travel trade informed on forthcoming events in each of the 14 RETOSA member countries, namely: Angola, Botswana, DR Congo, Lesotho, Malawi, Mauritius, Mozambique, Namibia, Seychelles, South Africa, Swaziland, Tanzania, Zambia and ...

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Conventions — Par Excellence

The South African National Convention Bureau (SANCB) invited Tourism Tattler, as the official trade journal to SATSA, to participate in a two-day trip to showcase Nelson Mandela Bay’s business events capabilities and facilities and to attend the annual South African ...

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Ndumu River Lodge

Ideally positioned along KwaZulu-Natal’s Route 22, between the village of Jozini and the Mozambique border, Ndumu River Lodge provides an ideal wilderness retreat for business travellers, incentive groups, wedding functions or just a long-weekend away. By Des Langkilde Researching the ...

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The New POPI Act – PART 4

The New Protection Of Personal Information Act (POPI) – PART 4 –  Principle #2 – Processing Limitation: Part 2 Personal Information (‘PI’) must at all times be collected directly from the Data Subject (‘DS’) except in following cases: If it ...

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Q2 Tourism Business Index

According to results of the TBCSA FNB Tourism Business Index (TBI) for the second quarter of 2013, it’s business as usual for the travel and tourism sector with comfortable trading overall. By Kagiso Mosue. At the moment the sector is ...

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Social Media Marketing

In this new E-Marketing series, Tourism Tattler will help you to become a Social Business. We will show you what influences people’s social behaviour (how to go viral) how to automate online communications, how to position your brand, and how ...

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Wildlife Mortality Insurance

Possibly the highest risk in terms of animal well-being, can be apportioned to animals that are captured and held in bomas awaiting sale at an auction, writes Julian Freimond. Stress and injury followed by exposure resulting in mortality in the ...

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Ecotourism

For tourism organisations wanting want to tap into the growing ecotourism niche, the International Ecotourism Society provides the answers. By Des Langkilde. The International Ecotourism Society (TIES) is a 501(c)(3) nonprofit organization dedicated to promoting ecotourism. Founded in 1990, TIES ...

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Luxury Ground Transport gets a raw deal

The luxury ground transport sector in South Africa is battling to survive in the current economic climate and if tour buyers continue to squeeze coach hire prices, many operators will fall by the wayside. By Fanie van Zyl. The luxury ...

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SATSA Appoints New CEO

The Southern Africa Tourism Services Association (SATSA) is pleased to announce the appointment of David Frost as its new Chief Executive Officer. He will take up his position on September 16. Francois Neethling, President of SATSA, commented that, “We are ...

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From the Editor’s Desk

It’s July and here on the southern tip of Africa we are into winter, but apart from being cold at nights, it has been mild so far on the Highveld – great weather for domestic holidays over the winter school ...

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Cover Story

Our magazine cover picture features Kora National Park in Kenya. This is a country that has come through some tough political times in recent years, but Murithi Ndegwa, Managing Director of the Kenya Tourism Board is determined to ensure that ...

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Not all visas are created equal

The following are just a few of the comments made beneath certain articles posted on the Tattler website during the month of June 2013: DESTINATIONS Not all visas are created equal Submitted on 2013/06/09 at 6:12 pm We travelled to ...

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Germany leads European travel

Research reveals that in Germany, travel agents have a major influence on travel decisions and bookings and that German travellers plan and book their major holidays early. Travel trade promotions have a significant higher importance in Germany than in the ...

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Rhino Knights Update

Isabel Wolf-Gillespie reports on her progress since departing on her arduous 10,000km journey in May to raise awareness of the plight of Africa’s dwindling rhino population. Today is the 23rd of June and four weeks have passed since my last ...

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Magical Kenya

Kenya is determined to grow its tourism arrivals from both regional and long-haul international markets and is keen to engage with the travel trade to make this happen, writes Des Langkilde. Muriithi Ndegwa, Managing Director of the Kenya Tourism Board ...

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RETOSA Events Calendar – July

RETOSA’s annual events calendar is aimed at keeping the travel trade informed on forthcoming events in each of the 14 RETOSA member countries, namely: Angola, Botswana, DR Congo, Lesotho, Malawi, Mauritius, Mozambique, Namibia, Seychelles, South Africa, Swaziland, Tanzania, Zambia and ...

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Property Review – Ubizane

Ubizane – The Place of Calling Ubizane Wildlife Reserve in South Africa lives up to its isiZulu name as a place that invokes natures call to experience her abundance of flora and fauna – natural assets that are as unique ...

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Restaurant Review – BiCE Hyde Park

Real Italian fine dining lights up Hyde Park Experience an authentic Italian journey of taste and flavour at BiCE Ristorante was the invitation. Who could resist that? Certainly not me, writes Tattler editor, Marjorie Dean. I have driven past the ...

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The New POPI Act – PART 3

The New Protection Of Personal Information (POPI) Act – PART 3 – PRINCIPLE #2 – PROCESSING LIMITATION: PART 1 ‘Processing’ is defined as to ‘collect, disseminate or merge’ personal information (‘PI’).   POPI applies to collection by whatever means the ...

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Cover Story

The Greek philosopher Herakleitos (Heraclitus) of Ephesus foresaw the future when he said “The Only Constant In Life Is Change.” Without change all things wither into a state of what the Greeks called ‘atrophy’, or withering away. At Tourism Tattler, ...

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From the Editor’s Desk

Well, Africa’s premier travel trade show Indaba is behind us for another year, so now it’s back to work, and running our tourism businesses. And the daily work of running a business features large in this edition. This is not ...

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The two faces of SA’s economy

The Global Competitiveness Report 2012/2013 tells the story. In the public sector our competitiveness has declined significantly.  Individuals and institutions are infected by a general malaise of corruption, incompetence and ideological bankruptcy, writes Loane Sharp. The private sector, by contrast, ...

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The Big Business Bribery Bill

For the first time since the end of Apartheid, businesses will have to ask the government’s permission to operate. The wealthy elite can thank Minister of Trade and Industry Rob Davies for a new age of protectionism. The poor can ...

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Rhino Knights Update

Following our article published in the May edition (‘A Rhino Knight’s Tale’), Isabel Wolf-Gillespie reports on her progress since departing on her arduous 10,000km journey to raise awareness of the plight of Africa’s dwindling rhino population. Wow, what an amazing ...

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Not all visas are created equal

The visa-application ritual is an unavoidable rite of passage to international travel for holders of South African passports, as many countries impose a gauntlet of requirements before allowing entry. This ritual is often the only thing standing between your potential ...

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Article Comments from May

The following are just a few of the comments made beneath certain articles posted on the Tattler website during the month of May:   CONSERVATION Rhino poaching – to Breed, to Dehorn or to Poison? I have spent many moons ...

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RETOSA Events Calendar – June

RETOSA has launched an annual events calendar aimed at keeping the travel trade informed on forthcoming events in each of the 14 RETOSA member countries, namely: Angola, Botswana, DR Congo, Lesotho, Malawi, Mauritius, Mozambique, Namibia, Seychelles, South Africa, Swaziland, Tanzania, ...

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Access to Climate Change Finance

The National Business Initiative’s latest research report presents a private sector view on eleven barriers to climate finance in South Africa with a view to enhancing Green Climate Funding in the country, writes Marjorie Dean. The National Business Initiative (NBI) ...

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Hotel Industry’s Balancing Act

Seeing as much of the world as possible is on most tourist’s bucket lists. Experience and memories constitute the return on their life investment but being able to get their heads around justifying the costs involved can be a whole ...

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Putting Bums in Beds with Barter

How to trade unsold bed-nights for media (and improve cash-flow). We all know that advertising builds brands and generates new business leads, but when marketing budgets shrink and cash-flow dries up, we need to find practical solutions to retain top-of-mind ...

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The New POPI Act

The New Protection Of Personal Information (POPI) Act  – PART 2 – ACCOUNTABILITY. As mentioned in the first part of this series, the POPI is based on eight principles – let’s look more closely at the first principle namely accountability. ...

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Red-tape tourism

People standing In a queue

Could Home Affairs offices, licencing departments and similar facilities in South Africa’s small towns compete on service delivery to create a new domestic tourism niche? asks Ivo Vegter. If you want an ID book, passport or a driver’s licence and ...

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Cover Story

There were those who found it mildly amusing that the National Press Club made the rhino its Newsmaker of the Year for 2012.  It’s not amusing at all, in fact it reflects a tragic news story that appears in our ...

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Mountain Bikers Heaven

For tourists seeking an active outdoor experience, Holla Trails in KwaZulu-Natal’s Dolphin Coast region offers heaven on earth with well marked mountain bike trails to suit all experience levels. By  Storm Ferguson. The clear blues seas of the Dolphin Coast ...

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Striking Heritage Attractions for 2013

Opinions on South Africa’s heritage landmarks may differ but it’s hard to argue against Moja Heritage Collection’s selection below. By  Ian Solomon. “South Africa’s wide open spaces and diverse natural wonders have entranced both domestic and international tourists for generations, ...

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FILTHY RICH and loving it

New research into South Africa’s super-rich reveals they aren’t just wealthy, they are far wealthier than previously assumed. According to the TopEnd 2013 Survey into the country’s most affluent individuals, almost 10% of these ‘economic astronauts’ have a household income ...

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So you want to be a tour operator?

tourists and transport operators at an attraction in South Africa

Then this Tour Operator Training course is a must for you! The Southern Africa Tourism Services Association (SATSA) offers comprehensive training for tour operators. This course is open to anyone and you do not have to be a SATSA member to ...

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SATSA secures Mobi Sites for members

As from this month, ALL SATSA members have access to a FREE mobile website (Mobi Site) solution, for both smartphone and tablet, to assist in marketing their businesses to both travel trade buyers and consumers via the SATSA website. By ...

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