Articles
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Vultures and Aviation
Vultures are listed as endangered and VulPro are appealing to pilots to respect Africa’s vultures and their habitat. Even one…
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Venue Review: Fancourt, South Africa
When it comes to South African venues that are capable of hosting the entire spectrum of MICE events to 5-star…
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Viability of Golf Estates in Africa
Golf Tourism generates R29.2 billion and creates 50 000 jobs in South Africa. The overall worth across Africa is estimated…
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Hospitality Profile: Mantis Hotels
Mantis Hotels, EcoEscapes & Lifestyle Resorts offers travellers exceptional properties and authentic experiences across the globe. From beach, bush and…
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Property Review: Gooderson Monks Cowl
Adventure into the Drakensberg at Gooderson Monks Cowl Golf Resort There’s nothing quite like an adrenaline rush against the backdrop…
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Law of Contracts – Part 14
In Part 1 (August 2014), I categorised risk into five categories, namely; 1. PEOPLE, 2. MONEY, 3. LAW, 4. SERVICE…
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Branding Africa
Recently the United Nations World Tourism Organisation (UNWTO) Regional Conference on Enhancing Brand Africa and Fostering Tourism Development was hosted…
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Mercedes-Benz V-Class: Large as Life
Mercedes-Benz is redefining the Multi-Purpose Vehicle (MPV) segment with the new V-Class. As the youngest and largest member of the…
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Ford: A Shuttle Vehicle for all Reasons
Road Test: New Ford Tourneo Connect 1.6 EcoBoost Grand Titanium What requirements do Tour and Airport Shuttle Service Operators have…
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Rwanda Gorilla Naming Ceremony
Tourists from Around the World Will Travel to Rwanda for the 11th Annual Kwita Izina, Themed “Conserving Now and For…
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Cover Story – August 2015
Adventure tourism is a sector of the travel industry that our August edition cover sponsor, SATIB Insurance Brokers have specialised…
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SA Tourism Review Report
A panel of experts have reviewed how South African Tourism is responding to the dynamics of the national and international…
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Lilizela 2015 Finalists Announced
Congratulations to the Lilizela Tourism Award finalists. Their achievement represents recognition from both their clients, and the travel trade at…
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Agritourism Tips for Tour Operators
Redberry Farm opened in 2000, and fifteen years down the line run a successful agritourism business alongside their commercial fruit…
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Table Mountain Aerial Cableway
The best views of Cape Town are seen from the top of Table Mountain, an official New7Wonder of Nature. The…
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South Coast Tourism Cuisine
There’s more to the South Coast of KwaZulu-Natal in South Africa, than just the activities and attractions that I’ve reported…
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Skills Development Levy Refund
Did you know that South African registered businesses can get a portion of their Skills Development Levy (SDL) back each…
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Rhino Award Winners
The heroic actions of those that fight for the conservation of rhino were recently acknowledged, celebrated and rewarded at the…
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Three Industries – One Event
The annual Sports and Events Tourism Exchange (SETE), now in its fifth year, is the only event of its kind…
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Hospitality Profile: Mantis Collection
As Mantis strives to offer travellers the most exceptional properties and authentic experiences imaginable, the company is proud to introduce…
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Property Profile: Bush Lodge at Amakhala Game Reserve
Bush Lodge at Amakhala Game Reserve, located in the Malaria free Eastern Cape province of South Africa, near Addo Elephant…
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Property Profile: Oceana Beach and Wildlife Reserve
Oceana Beach and Wildlife Reserve is a luxurious haven in South Africa’s Eastern Cape, and the only combined ocean and…
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Property Profile: Plettenberg Park Hotel
Plettenberg Park Hotel & Spa is poised in exquisite beauty on the Robberg Peninsula in Plettenberg Bay. Here guests can…
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Waffling on about Waffles
My misconception of waffles being a mere base for sweet desserts has been dispelled since visiting the Waffle House in…
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Law of Contracts – Part 13
In Part 1 (August 2014), I categorised risk into five categories, namely; 1. PEOPLE, 2. MONEY, 3. LAW, 4. SERVICE…
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Adventure Tourism Growth
The latest edition of UNWTO‘s ‘Global Report on Adventure Tourism’ cites Visa Facilitation as one of the most important areas…
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Avitourism in South Africa
In this article Leon Marais of Lawson’s Birding, Wildlife & Custom Safaris Tours offers tips for Tour Operators and accommodation…
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Cover Story – July
Our cover for July is dedicated to the National Arts Festival – a major tourist attraction, and an important event…
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2015 Lilizela Tourism Awards Judging
Earlier this year, South African Tourism invited members of the tourism industry to form part of the 2015 Lilizela Tourism…
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KZN South Coast Attractions
There’s a lot to keep anyone busy along the South Coast of KwaZulu-Natal, especially in terms of tourist attractions in…
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Conscious Conferencing
Spier Wine Farm in Stellenbosch coined the phrase ‘Conscious Conferencing’. Des Langkilde investigates this claim and finds it to be…
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Law of Contracts – Part 12
In Part 1 (August 2014), I categorised risk into five categories, namely; 1. PEOPLE, 2. MONEY, 3. LAW, 4. SERVICE…
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Language: USP or Barrier?
In the hospitality and tourism industry we all try to push our unique selling points (USP’s) and differentiate our products…
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‘Expatria’ – a potential Tourism Source Market?
If ‘Expatria’ – an imaginary nation of expatriates/immigrants – were a nation, it would be the fifth most populous on…
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Seven Tips to Improve your B2B Marketing
– Part 2 – In the June edition of Tourism Tattler, I wrote Part One of a three-part series that…
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Cover Story – June
The June edition of Tourism Tattler focuses on the $298 billion wedding industry, with an analysis of statistics, trends and…
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The Rise of South Africa’s Low Cost Airlines
Many travellers are confused about all these new airlines in South Africa – why does one carrier charge extra for…
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Tours at Redberry Farm, Garden Route
Redberry Farm, a commercial strawberry grower located in the picturesque town of George along South Africa’s Garden Route, is unique…
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KZN South Coast Activities
It’s been a while since I last visited the south coast of KwaZulu-Natal in South Africa. To say that I…
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Interview with Private Safaris
Tourism Tattler met with Kuoni subsidiary Private Safaris CEO Frank Glettenberg for an interview during the 2015 Indaba Trade Show…
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Health and Wealth for Tourism
SATIB is set to provide businesses and employees in the tourism and hospitality industry with a holistic, financial services offering…
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Weddings: Stats, Trends & Budgets
Is the global wedding industry, estimated to be worth $298 billion* on the rise or declining? The following statistics, trends…
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SATSA 2015 Conference Registration Opens
The Southern Africa Tourism Services Association (SATSA) is looking forward to welcoming you to South Africa’s Eastern Cape province in…
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Weddings: Are we ready for the Millennials?
In a bid to keep their fingers on the pulse, Guvon Hotels keep a close eye on international wedding trends.…
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Homestays: the Dreamcatcher Story
The concept of experiential tourism or community based experiences, whereby visitors are offered opportunities to interact with local people in…
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Law of Contracts – Part 11
In Part 1 (August 2014), I categorised risk into five categories, namely; 1. PEOPLE, 2. MONEY, 3. LAW, 4. SERVICE…
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7 Tips to Improve your B2B Marketing
– Part 1 – There are literally hundreds of articles about how hotels can improve their marketing to potential guests,…
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Ethiopia: Top Five Destination in Africa Goal
27 May 2015: The Ethiopian Tourism Organization (ETO) has said it is making strong efforts to promote Ethiopia to the…
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Cover Story – May 2015
Our cover for May features Hotel Verde Cape Town – ‘Africa’s Greenest Hotel’ – for a while anyway. Because the…
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Tourism Performance Steady in Q1 2015
Amid calls for calm in various parts of the country, which have seen an upsurge of violence against foreign nationals,…
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How to Streamline your Tour Operator Business
Surprisingly, there are still tour operators who rely on manual (spreadsheet and other) solutions to run their businesses, which invariably…
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SA’s Visa Immigration Debacle Rages on
UPDATE: JOHANNESBURG, 11 November 2019 – International minors travelling to South Africa do not require Unabridged Birth Certificates or consent…
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Governments Recognise Benefits of Visa Facilitation
Visa facilitation has experienced strong progress in recent years, particularly through the implementation of visa on arrival policies according to…
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Rhino Conservation Awards Honour Rangers
Game rangers are the soldiers on the frontlines in the war against the desecration of a species, putting their lives…
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Call for China to Support Africa Conservation
Following Tourism Tattler’s article ‘Taking Responsible Tourism to China’ in the April edition, Dorria Watt follows up with the outcome…
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Seychelles Biggest Event a Success
For decades the Seychelles has seen activities and events being organized but never before has one event captured the imagination…
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Check List for Eco-Conference Venue Selection
Growing worldwide awareness of sustainability is placing pressure on the events organising industry to move in that direction, or it…
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Thrivability in Green Hotel Development
A recently launched hotel management company plans to expand its ‘Greenest Hotel’ concept across Africa, and backs-up its claim with…
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Property Review: Hotel Verde Cape Town
The airport industrial area of Cape Town, South Africa is not an address which inspires images of ‘environmentally-friendly’ or ‘carbon…
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Fostering a Sustainable Hospitality Industry
In celebrating Earth Day 2015, a local green cleaning product manufacturer encouraged the hospitality industry to adopt sustainable practices to…
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Reviving Hotel Legends
The KwaZulu-Natal South Coast is well remembered by many through their childhood memories of warm sunshine, sandy feet, family hotels,…
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Franchising: Preferred for Hotel Expansion
Over half of the world’s hotels are now branded properties, with franchising being the operating model of choice for most…
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Law of Contracts – Part 10
In Part 1 (August 2014), I categorised risk into five categories, namely; 1. PEOPLE, 2. MONEY, 3. LAW, 4. SERVICE…
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4 Myths Related to Guest Feedback
Here are four common myths that hoteliers believe about guest feedback and online reputation management, and the truth associated with…
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Pros & Cons of Booking Restrictions
In this article Jean Francois Mourier outlines the most common hotel booking restrictions and when they are and aren’t useful…
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Must Have Apps When Travelling
Business can increase with feature-rich applications that drive interest and engagement, writes Grant Theis of www.ttrumpet.com Today we live in…
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Are Concierges Right For Tour Operators?
In this article, guest blogger Julia Barrero of Xola looks at the ecosystem of tourist-driven sales for tour operators with…
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Cover Story – April 2015
Our April cover depicts the restored Slave Bell at Spier Wine Farm, which was built by Van der Byl in…
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Venue Review – Spier
It’s been a while since I’ve visited the Spier Wine Farm in Stellenbosch, South Africa. To say that I’m impressed…
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Tourism Expert Honoured
The African Travel and Tourism Association (Atta) recently awarded Colin Bell an Honorary Lifetime Membership of the association for his…
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South Coast Swings Major Awards
South Coast Tourism and its members are doing something right – in March alone, members and the tourism body itself…
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SA Tourism Stats – April
Statistics South Africa have finally released tourism arrivals stats for 2014, which clearly show the impact of Ebola and the…
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The Business of Conservation
This article is extracted from a lecture presented by Paul Tudor Jones II, at the University of Glasgow’s Bute Hall…
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SA Hotel industry must embrace technology
South African hotels, like their global peers, must expedite the adoption of technology to meet customer-led demand, according to a…
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Law of Contracts – Part 9
In Part 1 (August 2014), I categorised risk into five categories, namely; 1. PEOPLE, 2. MONEY, 3. LAW, 4. SERVICE…
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Dispelling Negativity in Destination Marketing
Life would be so simple if consumers of travel followed a logical decision making process, with an abundance of time…
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Taking Responsible Tourism to China
Deborah Calmeyer is a woman on a mission. She is the first South African businesswoman to speak at the prestigious…
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Zen Guide Training
Field guiding stalwart, Grant Hine stepped down as the CEO of the Field Guides Association of Southern Africa (FGASA) after…
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Cover Story – March 2015
Operating a successful tourism enterprise is like fitting the pieces of a jigsaw puzzle together without a reference – you…
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How to Keep Tour Itineraries Current
For most tour operators and travel agents, checking inventory rates and booking availability for their clients’ itineraries is a time…
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SA Tourism Stats – March
The latest South African Hotel Stats for the full 2014 year, shows that hotel occupancies stabilised and room rates continued…
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Big Data for Hoteliers
The Next Frontier in Revenue Management Big Data seems to have been the buzzword in most industries for the last…
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Law of Contracts – Part 8
In Part 1 (August 2014), I categorised risk into five categories, namely; 1. PEOPLE, 2. MONEY, 3. LAW, 4. SERVICE…
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10 Tech Trends in SA travel
There are over 1,000 independent travel consultants (ITCs) in South Africa, and this number will grow significantly in coming years.…
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Accessible Tourism For All
In the spirit of mainstreaming disability issues, the United Nations World Tourism Organisation’s (UNWTO) General Assembly adopted a Resolution entitled…
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Accessible Tourism Manual
In the context of the trilateral agreement between UNWTO, ONCE and ENAT, an update of the 2005 UNWTO Recommendations on…
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Cover Story Feb 2015
February is the month of romance and our cover image, taken at Grootbos Private Nature Reserve in South Africa, reflects…
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The importance of Credibility in Tourism
Travellers want to deal with tourism service providers that they can trust to provide not only value and an experience…
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Shark Research on the Whale Coast
Whale Coast Conservation’s innovative public participation programme, asks holiday-makers and students to collect shark egg cases found along the Cape…
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South Coast Tourism tests German waters
Beulah and Roland Mauz of African Dive Adventures met with South Coast Tourism’s CEO Mr Justin Mackrory, to join them…
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Exploring the Six Senses of Grootbos
In South Africa, there are ample hospitality establishments who provide 5-star accommodation combined with matching cuisine, but very few who…
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Risk in Tourism – Part 7
In Part 1 (page 36 – Tourism Tattler August 2014), Louis the Lawyer categorised risk into five categories, namely; 1.…
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Trends to Boost Hotel Marketing
At the beginning of every year, many experts offer their list of industry forecasts for the year ahead. In the…
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Tourism Challenges – Part 2
Last month, Dr. Peter Tarlow explored some of the challenges that lie ahead for the world of tourism in 2015. …
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How to Apply Responsible Tourism Practices
The benefits derived from responsible tourism practices are well documented, but in practice the implementation of these principles can be…
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Crisis Management in Tourism
When crisis strikes, there’s often little warning. In the blink of an eye, an incident such as a road accident,…
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