Home / Articles / Risk & Insurance

Risk & Insurance

News, views, and reviews about Risk & Insurance in the tourism industry with particular relevance to the global travel trade.

7 Insurance Policies for Tour Operators

Tour operator vehicle with tourists

All tour operators require insurance protection, but there are some types of cover that you may not have considered. These could be essential to mitigating the risks associated with your tour company. Here are the top seven types of insurance ...

Read More »

Types of Travel Insurance Explained

Travel Insurance Explained

In today’s world of uncertainty and increased frequency of unexpected events, risk transfer by means of travel insurance is more important than ever before. Preparing for the unexpected places you in an offensive position, especially when you leave the comfort ...

Read More »

Tourism Insurance – Part 7

Bandaged couple on a bench

Summary: Part 1 in this series covered an introduction to insurance, an outline on the EC Directive, the basics of risk management, and financial guarantees. Parts 2 and 3 looked at liability insurance, Part 4 continued the subject of liability ...

Read More »

Tourism Insurance – Part 6

Bandaged couple on a bench

Summary: Part 1 in this series covered an introduction to insurance, an outline on the EC Directive, the basics of risk management, and financial guarantees. Parts 2 and 3 looked at liability insurance, Part 4 continued the subject of liability ...

Read More »

Tourism Insurance Part 5

Bandaged couple on a bench

Summary: Part 1 in this series covers an introduction to insurance, an outline on the EC Directive, the basics of risk management, and financial guarantees. Part 2, Part 3, and Part 4 look at liability insurance.Part 5 continues the subject ...

Read More »

Tourism Insurance Part 4

Bandaged couple on a bench

Summary: Part 1 in this series covered an introduction to insurance, an outline on the EC Directive, the basics of risk management, and financial guarantees. Parts 2 and 3 looked at liability insurance.Part 4 continues the subject of liability with ...

Read More »

Tourism Insurance Part 3

Bandaged couple on a bench

Summary: Part 1 in this series covered an introduction to insurance, an outline on the EC Directive, the basics of risk management, and financial guarantees, while Part 2 looked at liability insurance.Part 3 concludes the subject of liability. TYPES OF ...

Read More »

Tourism Insurance Part 2

Bandaged couple on a bench

Summary: Part 1 in this series covered an introduction to insurance, an outline on the EC Directive, the basics of risk management, and the first of 5 important types of insurance, namely financial guarantees. In Part 2, we look at ...

Read More »

Tourism Insurance Part 1

Bandaged couple on a bench

We all know that insurance is an essential component of risk management that requires an annual review to adjust to changes in the commercial circumstances and legal environment in which we operate. What we may need reminding of are the ...

Read More »

Thunderstorm Season

As summer approaches the Southern Hemisphere it is important to listen for storm warnings. Weather conditions change rapidly and thunderstorms are especially prevalent at this time of the year, writes Andre du Toit. Objects struck by lightning experience heat and ...

Read More »

Risk in Adventure Tourism

Adventure Tourism header image: Downhill Mountain Biking courtesy of Downhill Adventures. The business of providing adventure activities to tourists is a contentious issue when it comes to securing risk transfer via short term insurance. The reasons are as complex as ...

Read More »

Crisis Management in Tourism

When crisis strikes, there’s often little warning. In the blink of an eye, an incident such as a road accident, hijacking, kidnap, rape, assault, snake bite or life threatening illness inflicted upon your guests could thrust your business into chaos, ...

Read More »

PART 3 − Incident Management

In Part 1 of this three part series, I wrote about the ‘Big 5’ preventative measures in managing risk. Part 2 dealt with the fine print of insurance policies – aka policy wording and in this article I conclude the ...

Read More »

The Fine Print

In Part 1 of this three part series, I wrote about the importance of building a culture of ownership and looked at the ‘Big 5’ preventative measures in managing risk. In part 2, I will deal with the fine print ...

Read More »

Kidnap & Ransom Insurance

The threat of kidnap and ransom in African countries is on the rise and companies with employees stationed or visiting places including Nigeria, Somalia, Mozambique and Kenya, which have been kidnapping hotspots, are strongly advised to ensure that they are ...

Read More »

Passenger Liability Replacement

Tourism Tattler readers may be aware that the Constitutional Court found the amendments to the Road Accident Fund Act to be constitutional. As a result, Passenger Liability insurance is no longer an effective risk transfer solution for Tour Operators on ...

Read More »

Under Insurance Risks

The protracted devaluation of the rand over the last two years has left many insured’s with inadequate cover. The effect on claims payments can be catastrophic for clients already under pressure from an unforgiving economic climate. By Paul Halley. Restaurants, ...

Read More »

Liability Risks in Tourism

In the digital information age people and businesses are driven more by technology and mobility than ever before, which can and does lead to errors and omissions. Paul Halley, Managing Director of Ascent Underwriters provides advice on how to transfer ...

Read More »

Wildlife Mortality Insurance

Possibly the highest risk in terms of animal well-being, can be apportioned to animals that are captured and held in bomas awaiting sale at an auction, writes Julian Freimond. Stress and injury followed by exposure resulting in mortality in the ...

Read More »

How Risk Influences Travel Decisions

Tourists are faced with a multitude of decisions when deciding on a holiday destination and one of these is definitely insurance. If something goes wrong, they want reassurance that they will be financially compensated for their loss. By Paul Halley. ...

Read More »

More bang for the buck

The phrase ‘bang for the buck’ is an idiom meaning ‘value for one’s money’, which is what many insurers aim to provide through client loyalty incentive programmes, and are worth looking into when choosing an insurer for your hospitality establishment, ...

Read More »

Insurance from an underwriters view

Insurance underwriting should integrate with the clients risk management procedures and established practices ensuring that the benefits accrue directly to clients by way of innovative cover options and effective pricing structures with delivered value through closer integration of product to ...

Read More »

The CPA and Insurance

There’s been huge reaction to the introduction of the Consumer Protection Act (CPA) in the tourism industry and we have seen this particularly in the B&B and guesthouse sector. Is the news as bad as we’ve been led to believe? ...

Read More »