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Tag Archives: hospitality

New CEO At FEDHASA

FEDHASA CEO Lee Zama

Johannesburg, 04 March 2019 – The Federated Hospitality Association of Southern Africa (FEDHASA) has announced the appointment of Lee Zama as its new Chief Executive Officer (CEO). Zama, who is the first female CEO appointed at FEDHASA, has taken up ...

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Radisson Hotels Expand Into Guinea

Radisson Blu Hotel Conakry Guinea

Radisson Hospitality has announced the signing of the first Radisson Blu Hotel in Conakry, Republic of Guinea. Radisson Hospitality AB, publicly listed on Nasdaq Stockholm, Sweden is part of Radisson Hotel Group, which has 90 hotels and more than 18,000 ...

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FEDHASA Cape Awards Student Bursaries

CAPE TOWN, South Africa, 26 October 2018 – As part of FEDHASA Cape’s on-going efforts to develop young professionals in the hospitality industry and grow the sector in Cape Town, the association has announced its 2018 bursary recipients in several ...

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Off the Grid at Conferences

Off the Grid at Conferences

Cape Town, South Africa, 18 October 2018 – Should conference delegates be able to use their personal digital devices during meetings or is it just plain rude? With the advent of smartphones, smart watches, tablets and free, fast Wi-Fi, the conference ...

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The Many Hats A Chef Wears

When you hear the title ‘Executive Chef’ the likes of celebrity chef Pete Goffe-Wood or the renowned Jamie Oliver spring to mind but this title, certainly at the hotel level, whilst essential, is a rather unobtrusive, often thankless job that ...

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New GM Appointed at Shishangeni in Kruger

KRUGER NATIONAL PARK, South Africa, 14 September 2018 – BON Hotels has announced the appointment of Siyanda Zindela as General Manager at their Kruger National Park property, Shishangeni by BON Hotels. Zindela will oversee the entire management of the 4-star property ...

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Waste Not Want Not!

CAPE TOWN, 04 September 2018 – The tourism and hospitality industry is undoubtedly one of the fastest growing economic sectors globally, which is proving to have a serious, negative impact on the environment. It is incumbent on hotels and businesses ...

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How to Personalise Hospitality Experiences

South Africa – June 2018: In the current competitive environment, the tourism and hospitality industry is in constant search for new ways to improve a customer’s overall experience. Knowing and understanding what works can be a valuable part of the success ...

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A guide to sustainable events

A guide to sustainable events With the continued and ever-increasing focus on the environment and the demand for sustainability around the world, green event and conference planning has become an established trend within the global tourism and convention industry. Conferences ...

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BON Hotel Sunshine Enugu opens its doors

BON Hotel Sunshine Enugu opens its doors BON Hotels, a hospitality company that owns, manages and markets hotels throughout Africa, has added BON Hotel Sunshine Enugu to their Nigerian portfolio, bringing the number of properties they manage in the region ...

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BON Hotels Signs New Hotel in Johannesburg

BON Hotels has added Destiny Exclusive Hotel, Wellness Spa & Conference Centre in Kempton Park, Johannesburg, to its South African portfolio. The modern, boutique-styled 40-roomed hotel will be known as Destiny Hotel and Convention Centre by BON Hotels. Located on ...

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Developing Local Talent

Organizations looking to operate successfully have realised that they need to contribute to and invest in infrastructure, training and education within the countries where they operate to facilitate an increase in local talent capable of filling the roles that companies ...

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Connecting with millennials

Connecting with millennials protel by Ankerdata launch mobile concierge and booking app with ConnectHOTEL The use of smartphones to book hotel rooms has increased significantly over the past few years with some statistics claiming this number to be well over ...

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Will Technology Replace Hospitality?

While technology has transformed and advanced the hospitality industry in a positive manner quite rapidly, the biggest challenge that comes with technological advancement is the probability of replacing existing staff with a technological device, since the device can do the ...

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Wonder Women

The hotel and hospitality business is a tough one; it doesn’t take a rocket scientist to figure that out. Why, then, do so many women opt for this as a career choice? This industry requires among many things mental strength, ...

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TGCSA Welcomes 64 new Members

More South African establishments are opening their doors to Tourism Grading Council of South Africa (TGCSA) assessors in their commitment to offer visitors exceptional quality products. As the country’s only recognised and globally benchmarked grading system of quality assurance for ...

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A Lion Roars and Technology Listens

Lion Roars Hotels and Lodges have remained under the radar in the highly competitive arena of the hotel management industry for two decades, almost unnoticed yet always present. With early beginnings as a family-owned and -managed Hospitality Company, the group ...

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BON Hotels sign 12th hotel in Nigeria

BON Hotels announced the signing of its 12th hotel in Nigeria, further increasing the company’s presence and footprint in West Africa and making the group the largest hotel management company in Nigeria, with additional opportunities still in play. Together with ...

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The Worst Hotel in the World

Last month I wrote about the BEST hotel I’ve ever stayed at, which came down to ‘how did the hotel make me feel?’ and led to the importance of hotel entertainment. This got me thinking of the contrary. What is ...

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African Cuisine

By Bennet Otoo According to Abraham Maslow’s theory of needs, food is one of the very basic necessities of life. So basic that inadequate intake or a complete absence of food causes various health problems or in extreme cases, death. ...

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City Lodge opens Downtown JNB Hotel

The City Lodge Hotel Group has opened the first phase of rooms at its exciting 148-room City Lodge Hotel Newtown, Johannesburg with the hotel expected to be fully operational by the end of February. The total development cost of the ...

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World Luxury Hotel Awards

Every year the world’s finest hotels are assessed and critiqued to sift out the very best of the best in their offerings of exclusive world-class accommodation, writes Michelle Snyman. The World Luxury Hotel Awards are responsible for rewarding these legends ...

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New look for Garden Court Marine Parade

Tsogo Sun’s iconic Durban hotel – Garden Court Marine Parade – celebrated its 30th year anniversary in grand style last night (1 October) following a R110-million refurbishment project. Leading tourism stakeholders and government officials including eThekwini Mayor, Councillor James Nxumalo, ...

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Waffling on about Waffles

My misconception of waffles being a mere base for sweet desserts has been dispelled since visiting the Waffle House in Ramsgate, South Africa, writes Des Langkilde Waffle: (noun) ‘A light crisp cake made of batter and baked in a waffle ...

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Homestays: the Dreamcatcher Story

The concept of experiential tourism or community based experiences, whereby visitors are offered opportunities to interact with local people in their homes and neighbourhoods, has come in from the cold in South Africa, writes Anthea Rossouw. Put another way, it ...

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Cover Story – May 2015

Our cover for May features Hotel Verde Cape Town – ‘Africa’s Greenest Hotel’ – for a while anyway. Because the hotel’s owner, Mario Delicio and his industrious team have just launched Verde Hotels – a hospitality solutions group that aims ...

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Thrivability in Green Hotel Development

A recently launched hotel management company plans to expand its ‘Greenest Hotel’ concept across Africa, and backs-up its claim with some convincing facts and figures, writes Des Langkilde. I’ve always known the verb ‘thrive’ as meaning to prosper or flourish, ...

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Property Review: Hotel Verde Cape Town

The airport industrial area of Cape Town, South Africa is not an address which inspires images of ‘environmentally-friendly’ or ‘carbon neutral’, but Hotel Verde is both these things, writes Kirsten Bohle. Nestled amongst the parking lots of rental car companies ...

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Pros & Cons of Booking Restrictions

In this article Jean Francois Mourier outlines the most common hotel booking restrictions and when they are and aren’t useful for increasing bookings and revenue. Every hotelier has used a restriction in their pricing strategy at one time or another. ...

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Cover Story – April 2015

Our April cover depicts the restored Slave Bell at Spier Wine Farm, which was built by Van der Byl in 1825. Spier is one of the oldest wine farms in South Africa with a recorded history dating back to 1692. ...

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New Manager at Cape Grace’s Bascule Bar

Victor Kirkbride has been appointed Manager and Whisky connoisseur at Cape Grace’s iconic Bascule Bar. Victor has made his mark in the hospitality industry for the past fourteen years, managing a variety of restaurants and bars, including Baraza Cocktail Bar, ...

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Exploring the Six Senses of Grootbos

Sunset view from Grootbos Private Nature Reserve with location map

In South Africa, there are ample hospitality establishments who provide 5-star accommodation combined with matching cuisine, but very few who excel in catering to all 6 experiential senses, namely sight, smell, taste, touch, hear and spirit. Grootbos Private Nature Reserve ...

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Why Deep Discounting Doesn’t Work

Hotels that participate in last-minute discount deals might not make the best business decision – no matter whether it is done to raise awareness or as a way to boost occupancy. By Tourism Tattler contributor, Jean Francois Mourier. Black Friday ...

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TGCSA Launches Basket of Benefits

Having your hospitality establishment graded now means more than a few stars – it also provides access to a range of meaningful benefits. Tourism Tattler (TT) spoke to Thembi Kunene, Chief Quality Assurance Officer at the Tourism Grading Council of ...

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New FEDHASA Cape Board Members

The Federated Hospitality Association of Southern Africa for the Western and Northern Cape (FEDHASA Cape) held its 10th Annual General Meeting (AGM) recently where it elected its Chairperson, Rob Kucera as well as 2 Segment Chairs and 1 Alternate. Only ...

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Property Review – Kempinski Seychelles

If a 6-star grading exists for accommodation establishments in the Seychelles, that would be my rating for this superb resort. From the friendly and efficient attention of staff on check-in to the luxurious room amenities, wide ranging facilities and ample ...

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Africa Interior Design Accolades

Well-known South African interior architectural design firm, Darley Interior Architectural Design (DIAD) has been recognised by the Europe Business Assembly (EBA) as the Best Enterprise in construction, architecture, construction materials, luxury real estate and city infrastructure. In addition Shiree Darley, ...

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10 Tips to get Tourism PR published

As a publisher, editor and blogger to the travel and tourism trade, my email inbox is flooded with press releases – many of which are trashed because the content is either badly written, does not comply with my magazine’s editorial ...

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Travellers Want Personalised Service

Primary research of 7,000 international globetrotters worldwide reveals the latest needs and desires of today’s traveller. The expectations of 21st century travellers are evolving – and the standards expected of global hotel brands are high, according to new research published ...

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