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Hotel Group Sets New Strategy For South Africa

Johannesburg, 17 February 2019 – Radisson Hotel Group has announced its new commercial strategy for South Africa. The Group currently operates 11 hotels and 2,200+ rooms across the country and is also one of the fastest growing hotel brands in Africa with 90+ hotels in operation and under development.

The new commercial strategy has been set to drive market share and maximize revenues through the implementation of dynamic commercial strategies across its hotel portfolio in the key cities of Cape Town and Johannesburg. The sales team has also been restructured to provide the necessary expertise to deliver on the Group’s commitment to the continued evolution of strategy.

“2019 will be a critical year for our growth in South Africa as we adjust our strategy to meet market demands. South Africa continues to be one of our key markets in the African continent and our new commercial strategy has been developed to ensure we are optimizing our resources while driving our commercial efforts towards gaining market share,” said Caroline Thissen, Senior Area Director of Sales & Revenue Optimization, Middle East & Africa, Radisson Hotel Group.

“Our new sales structure was conceptualized to better meet the needs of our stakeholders. We are confident that the team, comprising of experts in their respective sales segments will increase productivity and provide clients with a streamlined and efficient approach as well as deliver long-term value to our hotel owners.”

The sales team of 13 have a collective experience history of 121 years. The majority of the team members are South African, with vast insight in not only the industry but importantly the country and its key feeder markets as well.  The team is comprised of top experts for each of the following segments: MICE, Leisure & Airline Crews, TMC, Corporate and Government.

“The creation of dedicated teams to focus on each sales segment allows for a more focused approach, streamlined contact and cumulative knowledge. As a group, we’re always seeking ways to increase efficiency and answer the requirements of each of our stakeholders,” concluded Thissen. 

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