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Tag Archives: Consumer Goods & Services Ombudsman

The Consumer Goods and Services Ombudsman – Part 2

IMPLICATIONS FOR THE TOURISM INDUSTRY: THE CONSUMER GOODS & SERVICES OMBUDSMAN (‘CGSO’), TERMS OF REFERENCE, POWERS & FUNCTIONS The primary focus of the CGSO is to balance the rights and obligations of consumers and suppliers. As I have pointed out in ...

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Consumer Goods & Services Ombudsman – Part 1

IMPLICATIONS FOR THE TOURISM INDUSTRY: Who or what is the Consumer Goods & ServicesOmbudsman (‘CGSO’), what are the implications, and what must the tourism industry do? The office of the Consumer Goods & Services Ombudsman (‘CGSO’) was established (early 2015) in ...

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