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Tag Archives: Training

How To Deliver Good Customer Service On The Go

Whether your business provides tourism transport, like an airport shuttle service, or a mobile business like campervan tours, delivering excellent customer service skills on the go is particularly important. There are a broad number of different opportunities where you can ...

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Singita Redefines Food on Safari

SOUTH AFRICA, 14 August 2018 – Singita is taking its gourmet offering to the next level with a series of epicurean additions. Guests of Singita Lebombo and Sweni Lodges in the Kruger National Park are now treated to a new cooking demonstration ...

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Planning Knowledge Bubble for SA Travel Trade

The MICE Academy is inviting the southern Africa travel trade to participate in a knowledge bubble session on Wednesday 29 March 2017 that will focus on the particular planning tasks of the travel company. “As an add-on to their client’s travel requirements, the travel ...

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Good Service Seeds Future Tourism Growth

These days, travellers do not vote only with their feet when dissatisfied with the quality of service they receive. They also vote with their fingers, sharing stories of their experience with friends and posting messages on social media. By Brett ...

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4 Reasons to Use Online Marketing in the Tourism Industry

Tourism is an industry that, above all, serves people. The world is changing, and people are changing with it; the way they interact with each other and with businesses is constantly evolving. By Chevaun Herholdt. As a customer-centric industry, tourism ...

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Cape Town Tour Operator Course – 25 Aug 2014

The Southern Africa Tourism Services Association (SATSA) is offering an Introductory Training for Tour Operators course in Cape Town, South Africa, in response to the demand of the market. The purpose of this course is to provide an introduction to ...

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