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Author Archives: ScottD

Black Friday Business Tips

Black Friday is here to stay: as part of a retail festival that entices consumers in their millions to part with their cash, it’s another way of increasing revenue just before the festive season officially kicks in. By Wynand Smit. Traditionally ...

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Africa’s travel trends for 2019

Enver Duminy, CEO of Cape Town Tourism. Travel is an ever-shifting industry; how visitors adapt in their preferences is a challenge for any tourism and hospitality professional to identify and meet their requirements in order to stay relevant. These trends ...

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Africa’s Travel Growth Exceeds Expectations

International tourist arrivals grew 6% in the first four months of 2018, compared to the same period last year, not only continuing the strong 2017 trend but exceeding UNWTO’s forecast for 2018. By Enver Duminy. The UNWTO’s panel of experts described ...

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Travel Extravaganza for Cape’s Youth in Celebration of Tourism Month

80 young people from Cape Town got to enjoy the experience of a lifetime, celebrating Madiba’s heritage and footprint in the city. Hosted by Cape Town Tourism, learners from two marginalized areas around Cape Town –Langa and Khayelitsha, were given ...

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Tapping into Data for Enhanced Tourism Experiences

JOHANNESBURG, South Africa, 20 September 2018 – It’s no secret that technology is changing the way in which we do tourism. It’s possible to research, plan, pay for and execute a trip using little more than a mobile device. Large ...

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3 Keys to Unlock Customer Experience in Travel

There’s a fine line in cultivating loyal customers – it’s an ongoing effort that ensures that the relationship is constantly developing. No brand can afford to let the standards drop once the relationship exists. Sure, your customers may change in terms ...

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Tourism Sector Eyes BRIC Billions

CAPE TOWN, South Africa, 20 September 2018 – Hospitality marketing is complex, there are key source markets for South Africa with a proven interest in the country as a destination, and there are also additional, growing markets, such as the ...

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The Art of Recycling and Smart Hospitality

What do single-use straws and used bedding have in common? Both contribute to waste on the part of hospitality businesses, only the former is a contributor to a global pollution challenge, while the latter is more of a nuisance in ...

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UNWTO Call To Action: Driving Transformation in Tourism

Put yourself in the shoes of the 20th Century traveller; just a couple of years ago, the avid explorer would watch interesting programmes on TV or head to the library to research destinations. Then they’d head to a travel agent ...

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Resounding Success for Cape’s Tourism December

The preliminary figures for visitor traffic at Cape Town International Airport and at the city’s major attractions in December 2016 are out, and it’s good news all round. Not only did Kirstenbosch, Groot Constantia and Cape Point enjoy a record-breaking ...

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Key Solutions for Seasonality in Tourism

The second annual Cape 365 multi-stakeholder workshop has been held in order to review ongoing measures aimed at combatting seasonality and providing industry insights and strategies for the way forward. PURPOSE The Cape 365 committee includes representatives from the City ...

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Tourism for All – A City’s Challenge

Universal Access is being celebrated during Tourism Month in September 2016. Cape Town Tourism is advocating for a ‘Tourism for All’ approach where everyone, regardless of their abilities, can enjoy the tourism industry in Cape Town. In addition, inclusivity irrespective ...

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Cape Town Scores as Gay-friendly Destination

Surveys conducted by SCRUFF, a leading gay dating and travel app with over 10 million subscribers have uncovered that Cape Town is ranked fifth as a “surprisingly gay-friendly” destination, according to wrdetv.com. Two surveys were conducted in partnership with the ...

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