Home / Tag Archives: Articles December 2012

Tag Archives: Articles December 2012

KZN Tourism Routes

KwaZulu-Natal is an historic province with a rich heritage of culture, crafts and endemic fauna and flora.  In this article we explore the province’s well-planned tourism routes and provide links for more information on each route, writes Marjorie Dean. Much ...

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Western Cape Birding Route upgrade project seeks R1.4m

This investment sought by the West Coast District Municipality will be used to upgrade existing infrastructure and promote the West Coast District as a birding destination, writes Richard Cole King. The West Coast plays home to a diverse range of ...

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Win a set of 10 wildlife fine art prints

THIS COMPETITION IS CLOSED To enter this competition, simply find the answer to the following question (the answer can be found in the text below) and click HERE to enter. “ What can Johan Hoekstra depict with startling accuracy in ...

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Will a highway destroy Tanzania’s Serengeti?

Award winning journalist, Don George spoke with Dave Blanton, Executive Director and co-founder of Serengeti Watch, about the current status of the proposed highway and what will happen to the Serengeti and Tanzania’s tourism industry if the plan proceeds. Background ...

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Of MICE and CATS for a better bottom-line

The difference between the term MICE (Meetings, Incentives, Conferences, Exhibitions) and Business Tourism is the focus, writes Helen Brewer. MICE are focused on the requirements of the end-user. The end-users are the decision-makers (buyers) for holding a MICE gathering and ...

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Seychelles Carnaval 8-10 February 2013

The Carnaval International de Victoria that is held annually in Victoria, Seychelles will this year see the world’s best and most popular carnivals flying to Seychelles for the Indian Ocean Vanilla Island’s 2013 carnival. These world best carnivals will be ...

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Durban prepares to host Travel Agents from India

With just over a month to go for the first Travel Agents Federation of India (TAFI) Convention on African soil (24 to 27 February 2013), Tourism KwaZulu-Natal in partnership with the Southern Africa Tourism Services Association (SATSA) and African Link ...

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The CPA and Supplier Rights – PART 2

The CPA and Supplier Rights From the Bench With Adv. Louis Nel. STANDARD TERMS AND CONDITIONS   – PART 2 – WHAT YOU ARE NOT ENTITLED TO DO What does the CPA prohibit or restrict you from doing? The primary ...

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Letters

Dear Editor Readers may be aware that SATSA publishes a list of its members who, for one reason or another, have left the association in the past year. As membership of SATSA vests in a company and not in the ...

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SATSA Market Intelligence Report

The information below was extracted from available data as at 12 December 2012, writes Martin Jansen van Vuuren. ARRIVALS The latest available data from Statistics South Africa is for January to July 2012: Current period Change over same period last ...

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Online travel bookings on the up

More and more connected South Africans are opting to book their holiday accommodation online. While 2012 holiday season bookings showed a steep upward trend, consumers are re-evaluating their budgets and tightening their belts on holiday accommodation spending, writes Roxy MacNaughton. ...

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How NOT to handle a Social Media Complaint

Some life lessons, no matter how painful, are too valuable not to recount. A rather amazing exchange between a disgruntled customer and a restaurant owner erupted in a volcanic swap of ignominious Facebook posts. The tenor of the social media ...

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Singita Mara River Tented Camp opens in Serengeti

The new camp has opened in the Lamai triangle, the northernmost tip of the Serengeti National Park in Tanzania. With six guest tents – a contemporary take on the classic East African safari – the new camp offers a pared-down ...

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Tourism Association launches e-book guide

Mt Kenya Tourism Association recently launched an e-book guide showcasing tourism spots in the region. The guide can be viewed at: http://issuu.com/landmarine/docs/mountkenya_2013-14?mode=window&pageNumber=1.

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SA Tourism appoints new Chief Marketing Officer

South African Tourism has announced the appointment of Janine Hutton to the position of Chief Marketing Officer (CMO), effective from February 2013. Janine has over 15 years of senior management experience and is currently the co-founder and owner of the ...

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New GM for Southern Sun The Cullinan

Garry Reed has been appointed as the General Manager of the Southern Sun The Cullinan Hotel. Gary started his career with the Three Cities Hotel Group and has since held positions at Kapenta Bay Hotel, Riverside Hotel, Alpine Heath Resort, ...

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Beverly Hills hotel welcomes new Executive Chef

“We welcome Tony Kocke to the family and know his experience and passion for what he does will add great value to the hotel.”  Enthused General Manager, John de Canha. Tony Kocke, grew up in Germany and after serving an ...

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Taj Cape Town Supports City Celebrations

The first weekend of December 2012 saw the official inauguration of Table Mountain as a New7Wonder of Nature, with ceremonial events taking place on the mountain itself, as well as on the city centre’s Grand Parade. The respective ceremonies attracted ...

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Riviera on Vaal’s exclusive Diners Club offer

Diners Club members can now stay at the Riviera on Vaal Hotel and Country Club for only R612.00 per person per night, including breakfast – an exclusive offer valid until the end of August 2013. According to Ebrahim Matthews, Managing ...

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Garden Court South Beach spends R70m on refurbishment

One of Durban’s landmark beachfront hotels, the 414-room Garden Court South Beach, has spent over R69m on improvement and refurbishment during the past 5 years. The latest project is scheduled for completion by Easter 2013. This is one of the ...

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MSC Cruises launches new facilities on Portuguese Island

Launched on 08 December 2012 these new facilities on Portuguese Island, Mozambique offer cruise guests a unique and enhanced island experience while reinforcing MSC Cruises’ commitment to invest in Mozambique’s tourism industry. Completed just in time to welcome the 41,000 ...

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Winters Drift tasting station opens in Elgin

Winters Drift Wines, rooted in Elgin history, have opened their Tasting Station in the restored historic Elgin Station building on the Glen Elgin farm, where Winters Drift Wines are grown. Few wine ranges can tell a more captivating story than ...

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Tourism industry leader partners with TEP

Springbok Atlas Luxury Charter has become the latest company to partner the Tourism Enterprise Partnership (TEP) in its objective to support tourism SMMEs in South Africa. TEP’s Enterprise Development Portfolio allows companies to invest their Enterprise Development funds and receive ...

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Substantial investment for Legend Golf & Safari Resort

The multi-award-winning Legend Golf & Safari Resort and Entabeni Safari Conservancy are on the road to further success after investing R15 million in a fleet of new vehicles. The guest experience at the unique venue, in the Waterberg area of ...

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Jambo Jet readies for take-off

Kenya Airways’ low-cost subsidiary, Jambo Jet, recently received its first route licences from the Kenya Civil Aviation Authority and is looking to commence operations by the end of the year. The airline plans to operate six domestic and 16 international ...

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UK runners take advantage of KQ’s new Eldoret route

Kenya Airways was proud to host the UK national athletics team on board the new Eldoret flight upon their recent training excursion to the High Altitude Training Camp in Iten. Caption: James Nganga, Kenya Airways’ Sales Manager for Western Kenya ...

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Luxury Mauritius hotel re-opens

The deluxe six-star Constance Le Prince Maurice Hotel in Mauritius re-opened in September after undergoing an extensive refurbishment. Key features of the upgrade included: Refurbishment of all suites and luxury bathrooms in the suites and villas; an upgrade of L’Archipel ...

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Wilderness Safaris announces Hoanib Skeleton Coast Camp

Wilderness Safaris announces the development of its newest property in Namibia, the Hoanib Skeleton Coast Camp. Located 90 km south-east of our previous Skeleton Coast Campsite on the Khumib River, this exclusive camp is located on the Hoanib River in ...

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Countdown for 2013 Seychelles Carnaval has began

Emirates has again this year come forward as the Official Airline for this unique Carnival of Carnivals to be held from 08 to10 February 2013. For this edition of the Carnaval International de Victoria, Seychelles, La Reunion and Madagascar of ...

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Sprinbok Atlas Charter joins Global Passenger Network

Springbok Atlas Charter is proud to announce that it has been voted in Lisbon, Portugal as South Africa’s exclusive representative to the prestigious International Global Passenger Network (GPN). GPN’s objective is to be the leading international organization in the field ...

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Three Cities Group in for a Whale of a Time

The Whale Coast Hotel in Hermanus has announced that the resort has joined the Three Cities Exceptional Hotels Group. Chief executive, Mike Lambert, said that this move enhances the offering from one of the country’s foremost hospitality groups. So far ...

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Valley Lodge & Spa welcomes new GM and HR Managers

Laurence McGrath has been appointed as General Manager of the Lodge. Laurence was Southern Sun trained and worked internationally, including managing hotels in Cumbria, Namibia, South Africa and Mozambique. Most recently he was at the Mont Aux Sources Hotel in ...

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Granny Mouse Country House & Spa appoints SA Leisure Connexion

Further to the recent appointment of African Insignia Hotels as the general sales representatives in KZN for Granny Mouse Country House and Spa, owner Gill Bowmaker is proud to announce that moving forward the Gauteng leg of this role will ...

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Urban Park to open in Umhlanga

The Three Cities Urban Park Hotel & Spa will add something new to the face of the Gateway and Umhlanga accommodation environment when it opens on 15 December 2012. Urban Park Hotel & Spa offers self-catering apartments for daily letting ...

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Many ways to sightsee in Cape Town

In addition to the well-known Red City and Blue Mini Peninsula Tours that City Sightseeing offer on board the iconic red double-decker open top buses, City Sightseeing also offer a unique Night Tour, which runs through the Summer months, and ...

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Book-a-Guesthouse programme sees strong growth

The Tsogo Sun Book-a-Guesthouse programme for entrepreneurial development of accommodation establishments is growing strongly. In the past year it has seen an increase of 17 guesthouses, bringing the total number of independently-owned and operated bed & breakfasts and guesthouses in ...

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Eastern Cape lodge reveals new look

Great Fish River Lodge in the Kwandwe Private Game Reserve in the Eastern Cape re-opened its doors at the beginning of September following an interior re-design. The lodge now features a more classic-contemporary style. “We are delighted with the new ...

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New Rubondo Island Camp opens in Tanzania

Opening on December 15 2012, Rubondo Island Camp will be the only camp on Rubondo Island in Lake Victoria, Tanzania. With an area of 456 km2 it is the largest Island National Park in Africa. With forest eco-systems increasingly scarce ...

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GWM hands over 4×4 to Hwange Lion Research

Dr Andy Loveridge receiving the GWM Stead from Brian Courtenay in Hwange National Park. Back row left to right: (Researchers) – Lovemore Sibanda, Brent Stapelkamp, Jane Hunt. Front row: Professor David Mac Donald – Oxford University, Dr. Andy Loveridge – ...

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Shearwater launches two new tours

Shearwater in partnership with the Victoria Falls Steam Train Company has announced the launch of two brand new products, the Victoria Falls Tram Morning Bridge Tour and the Victoria Falls Tram & Bridge Champagne Sunset Tour. Both morning and sunset ...

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Victoria Falls Hotel revamp underway

The Victoria Falls Hotel is currently under major refurbishment. The Livingstone Room, the hotel’s flagship dining venue, will undergo a complete refurbishment, with incorporation of a new verandah and entrance from the courtyard. It will be closed for the entire ...

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Zambezi Queen changes ownership

Mantis has purchased the entire shareholding of the companies, which owned the Zambezi Queen. The effective date of this transaction was October 22. “We would like to thank Tony Stern for his contribution to both building the Queen and his ...

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Prof Ernie Heath receives Alumni Achiever Award

Prof Ernie Heath, from the Department of Tourism Management at the University of Pretoria, was one of the five recipients of the Nelson Mandela Metropolitan University’s (NMMU) Alumni Achiever Award for 2012. Every year the NMMU Alumni Association recognizes alumni ...

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Mercedes-Benz in Top 10 Loeries Official Rankings for Brands

Awards and accolades are always well received, and the team at Mercedes-Benz South Africa were ecstatic by their achievement – number two – in the Top Ten Brands announced by the Loeries. The innovative “Active Blind Spot Assist” billboard advertisement ...

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STPP runner up in ESKOM Energy Efficiency Awareness Awards

The NAA-SA / go2natural partnership, now renamed the Sustainable Tourism Partnership Programme is truly proud to be the second runner up in the ESKOM Energy Efficiency Awareness Category Awards for 2012. Congratulations to all the winners. For more information visit: ...

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Cycad Lodge & Chalets wins AA Travel Guides Award

The Cycad has won the National AA Travel guides award for the best self-catering large establishment for 2012, that took place in JHB in August. In November Cycad Lodge also won the Kruger Lowveld Chamber of Business and Tourism award ...

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Fairlawns Boutique Hotel & Spa accepted by Virtuoso

The award-winning 5-star Palladian-style Fairlawns Boutique Hotel & Spa in Morningside Sandton has been accepted as a Virtuoso Resorts and Hotels member. A spokesman for the hotel says: “As a team, we’ve aspired to being accepted as a Virtuoso member ...

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Ulusaba wins Imvelo Award and Virgin Holidays Award

Ulusaba’s charitable arm, Pride ‘n Purpose at Ulusaba, has been named the winner of the Best Social Involvement Programme at the 2012 Imvelo Responsible Tourism Awards. The award recognises the tireless work from our team and that of the indispensable ...

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Ulusaba named ‘The Best Hotel in Africa’ at Virgin Holidays awards

Ulusaba Private Game Reserve, part of Virgin Limited Edition – Sir Richard Branson’s privately owned collection of award-winning luxury retreats, has won the Gold Award for ‘The Best Hotel in Africa’ at Virgin Holidays annual awards party last weekend. The ...

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La Motte retains title as Great Wine Capitals winner

For the second year in succession, historic wine estate, La Motte of Franschhoek is South Africa’s Best of Wine Tourism champion. Dating back 300 years, La Motte as South Africa’s national winner joins the illustrious company of some of the ...

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Carnival City named Industry Leader

For the second year running, Carnival City has been awarded the top spot in its category by the Ask Afrika Orange Index.   The 2012 Awards, which pitted Carnival City against all other industry competitors as well as sister casinos within ...

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Waterkloof still SA’s Best Architecture & Landscapes champion

Waterkloof Estate, a biodynamic marvel on the outskirts of Somerset West renowned for its sustainable wine farming ethics, reaffirmed its status at the Great Wine Capitals (GWC) Best of Wine Tourism Awards 2013 by clinching South Africa’s Best Architecture and ...

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Dereck and Beverly Joubert’s film “The Last Lions” wins music award at the Wildscreen Festival

The couple’s 2011 feature film “The Last Lions,” produced in association with National Geographic, won the Wildscreen Golden Panda Award for Music. The wildlife television and film competition includes over 550 delegates from 40 countries. After the awards ceremony, Dereck ...

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&Beyond Group adds more awards in their brag book

Baghvan Jungle Lodge, situated near Pench National Park in India, has been named India’s Leading Wildlife Resort in the World Travel Awards 2012. &Beyond Ngorongoro Crater Lodge, set on the edge of the spectacular Ngorongoro Crater in Tanzania, has been ...

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Steenberg does it again and ranks on World’s Top 100 list

Cape Town’s Steenberg Hotel has been voted onto the coveted Condé Nast Traveler Readers’ Choice Awards’ Top 100 Hotels & Resorts in the World list for the second year in a row. The celebrated boutique hotel not only made the ...

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‘Great Days Out’ in the Paradise of the Zulu Kingdom

I’m often asked for travel advice, such as; “Where can we take the children?” or “What’s the best thing to do with family and friends on a rainy day”. Often the best advice is to take some time away from ...

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5 Habits of the Successful Small Business Owner

Outstanding customer service doesn’t have to come from deep pockets and a 24/7 contact centre. In fact, according to the American Express Global Customer Service Barometer, small businesses are outstripping their larger counterparts in the customer service arena. Why? Because ...

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Reputation Management – The role of Stakeholders

The term “stakeholder” may be an overused epitaph used in corporate brochures, but what does it really mean writes, Deon Binneman. I recently received an e-mail asking me for a modern definition of the word stakeholder. Immediately my ‘humour’ side ...

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Financial Wellness in the Workplace

Economic times are tough for both Employers and Employees alike. 2012 was a year where we witnessed increased and more widespread violent strike action. From mining to transport, to textiles and to farming, many industries have been hit by strike ...

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Win an African Escape Spa & Stay Pamper Package for 4

THIS COMPETITION IS CLOSED To enter this competition, simply find the answer to the following question (the answer can be found in the text below) and click HERE to enter. “ What is the name of the new Spa which ...

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Strategic partnership for Rhino

Ezemvelo KZN Wildlife (Ezemvelo), the Wildlands Conservation Trust (Wildlands) and the African Conservation Trust (ACT) have formed a strategic partnership aimed at stopping rhino poaching in Ezemvelo’s protected areas, writes Dr Andrew Venter. “The poaching of our Province’s rhino can ...

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Keeping track of Penguins

Where do African Penguins go when they’re not breeding? This may sound like the opening line to a lame joke, but currently it’s a fascinating scientific question, the answers to which could help stop the precipitous population decrease of this ...

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TAFI Convention 2013

Message from the SATSA President As President of the Southern Africa Tourism Services Association (SATSA) I look forward  to welcoming  the delegates of the Travel Agents Federation of India to the beautiful province of KwaZulu-Natal, South Africa in February 2013. ...

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All systems go for AFCON Tournament

The 2013 Africa Cup of Nations (AFCON), which kicks off in South Africa from 19 January to 10 February, will see 16 soccer teams from the Confederation of African Football (CAF) play a total of 32 matches at 5 host ...

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Durban’s Top Gear Festival Economic Impact Results

An economic impact study on the Top Gear Festival hosted in Durban on 16 and 17 June at the Moses Mabhida Stadium and People’s Park in Durban KwaZulu-Natal has been released and the results are outstanding, writes Anne Fyfe-Hitchings. At ...

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The CPA and Supplier Rights

From the Bench With Adv. Louis Nel. STANDARD TERMS AND CONDITIONS   – PART 1 – WHAT YOU’RE ENTITLED TO AND MUST DO It is amazing how many businesses seem to be under the impression that the only thing the ...

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Government employee fraud in the B&B sector

Dear Editor The South African Public Protector, Adv Thuli Madonsela is quite right to be deeply concerned about ‘false billing’ – making the state pay for goods and services that were never supplied. Her statement* that the system of away-from-home ...

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The Law of the Tour Sale

Sometimes it’s useful to look at things from the other side of the fence. This article was written for travel agents in the USA – Editor. In my experience, most agents working at home are very knowledgeable about selling tours ...

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SATSA Market Intelligence Report

The information below was extracted from available data as at 13 November 2012, writes Martin Jansen van Vuuren. ARRIVALS The latest available data from Statistics South Africa is for January to July 2012: Current period Change over same period last ...

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MSC Opera starts her maiden SA season in style

To mark the luxury cruise ship’s maiden call in the ports of Cape Town (refer article in November edition of Tattler) and Durban, MSC Cruises hosted VIPs, dignitaries, media and travel industry representatives to celebrate the launch of the MSC ...

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Photo Gallery

This month’s Photo Gallery features a stunning series of action shots submitted by wildlife photographer, Brian Courtenay. Mid October in Hwange National Park Mid October in Zimbabwe is a stressful time for all animals in the park as the summer ...

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Acting Responsibly, Growing Sustainably

So the holiday season is finally here, and for some establishments, this means going on holiday. For others, it means working harder than they have worked the entire year, as their occupancy rate remains at 100% for two months.  Now ...

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Insurance from an underwriters view

Insurance underwriting should integrate with the clients risk management procedures and established practices ensuring that the benefits accrue directly to clients by way of innovative cover options and effective pricing structures with delivered value through closer integration of product to ...

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Look for unique benefits when appointing an insurance broker

Most insurance companies include value-added benefits in their policies at little or no additional premium to differentiate themselves from competitors, but to find an insurance broker who does the same is rare, writes Des Langkilde. Your insurance broker’s job is ...

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